Floating Support Worker

Location: Cheshire Mews (Lurgan): Driving and use of a car is essential as it is a floating support role and involves daily visits to client's homes.

• Purpose of the role
• To encourage and enable people supported to achieve independence and reach their full potential.
• Assessing individual’s needs, risks and setting goals to support their recovery
• Assisting individuals in maintaining their tenancies to prevent homelessness.
• Coordinating with community services, housing teams, Northern Ireland Housing Executive (NIHE)
• Supporting other team members when necessary, including assisting with group activities.

Job Description – Main Responsibilities and Duties

• Therapeutic Programme Development, Maintenance and Review
• Adopt a collaborative approach in the development of goals with resident /tenant involvement.
• Facilitation of regular working groups for staff developmental purposes.
• Staff Development
• Adopt a coaching approach for newly joined Threshold staff.
• Project Operations
• Assist the Project Manager, Deputy Project Manager or nominee, with the following areas, ensuring operational efficiency of the programme, examples include:
• Regular maintenance of standardised records for Threshold and external governing bodies.
• Ensuring the Project operates within agreed budgetary parameters.
• Compliance with Health and Safety legislation, as applicable to Northern Ireland.

This incorporates fire prevention safety standards, cleanliness, and other associated hygiene standards and associated practices.

• Additional administration tasks which may be required by your Service Manager, or Deputy Project Manager, or nominee.
• External Stakeholders
• Ensuring that a best practice approach is adopted when engaging with external stakeholders, to include, however not limited to, the Health and Social Care (HSC) Trusts, the Northern Ireland Housing Executive, (NIHE) and nominated Housing Associations.
• Regular contact with designated allied health professionals, as appropriate, to include, mental health professionals, External housing agencies and other multi-disciplinary team etc.
• Regular contact and liaison with charitable agencies such as, Citizens’ Advice / Housing Rights for guidance in respect of benefits and housing needs.
• Regular attendance and participation in staff meeting as scheduled.
• Working collaboratively and jointly with other internal departments, to include, Finance, People, Digital and Learning and Development.
• Effective Communication
• Communicate regularly, consistently and in a timely manner with all stakeholders. This will include colleagues, allied health professionals, nursing or medical staff.
• Ensure the ongoing maintenance of accurate, timely and completion of all pertinent service documentation.
• Actively engage in giving and receiving of feedback, highlighting areas of improvement, as appropriate.
• Attend and participate in team meetings and handovers.
• Team and Partnership Working
• Collaboratively work in partnership with all relevant representatives of all relevant statutory, voluntary and regulatory bodies ensuring adherence to required standards.
• Take personal accountability, responsibility and ownership for the delivery of all results, delegated or otherwise.
• Encourage, recognise and ultimately celebrate innovation and team achievements.
• Dissemination of knowledge and practical skills to fellow employees, enabling team success.
• Supervision and Training
• Participation in monthly supervision sessions with the Floating Support Project Manager or other suitable nominee.
• Ensure participation in mandatory and refresher training, as required.

General

• Actively promote the organisational mission, values, aims and objectives, ensuring all Policies and Procedures, to include the Code of Conduct and Practice are adhered to at all times.
• Be a cultural carrier for Threshold
• Ensure compliance with all legal and regulatory requirements, including NISCC registration and Access NI check requirements.
• Adhere and comply with all Threshold’s Health and Safety Policies and Procedures including reporting and recording of all relevant incident, contributing to the overall physical cleanliness and general condition of the facilities of the service.
• Act as a Deputy Fire Warden and / or First Aid Person if designated.

Actively promote a working environment where equality of opportunity, anti-discriminatory practice, individual rights and choice are promoted in accordance with Threshold’s established Principles, Policies and Procedures.

• The above summary of the main roles and responsibilities is not intended to be exhaustive.

This role may develop in accordance with the Threshold’s Strategic Corporate Plan.

However, you will from time to time be required to undertake other duties that are appropriate to your role and nature of your post.

Threshold is an equal opportunity employer committed to fostering a diverse and inclusive workplace.

We prohibit discrimination and harassment of any kind based on any of the protected characteristics.

Our hiring decisions are based solely on qualifications, merit, and business needs.

We encourage all qualified candidates to apply and join us in creating a welcoming environment for everyone.

• Supplementary Information
• Regulated Post and Background Checks

Please note that this is a regulated post and will be subject to a satisfactory Enhanced Access NI Check.

For more information on the background check process, please refer to our policy titled Inclusive Hiring and Rehabilitation.

This will be dealt with in line with our Privacy Policy.

The post holder must either be registered, or apply for registration with the Northern Ireland Social Care Council, (NISCC), upon appointment.

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