Team Lead in Belfast

Contract Type: Permanent - 35 hrs. per week

Purpose of a Team Lead

To supervise and deploy staff within their allocated team, ensuring the provision of care, personal support, daily living tasks and activities with customers either within their own home, day centres or in residential care settings. To assist the Service Manager, Deputy Manager and other colleagues to support individual customers to attain their full potential and maximise the options available, encouraging choice, participation and motivation.

Main Responsibilities of a Team Lead

• Leading a Team
• To be responsible for the day-to-day management of a team ensuring that it maintains a high standard of professional support in line with all relevant regulations, policies and procedures.
• To ensure the effective operation of the staff key worker system.
• To organise and manage the rostering process so that sufficient staff are provided at all times in accordance with the requirements of customers.
• To provide practical induction training to new staff and promote on-going staff development through personal reviews, regular supervisions, annual appraisal, competency assessments and team meetings.
• Working with service users
• To work in partnership with customers, encouraging choice, participation, motivation and risk taking.
• To ensure any incidents or events that may have an impact on the customers PCP are reported and recorded, liaising with the immediate supervisor (and/or any other relevant staff) as appropriate.
• To work closely with the respective manager and any respective health care professionals in the development of person-centred plans (PCPs) and ensure that customers reviews are carried out within prescribed timetables.
• To be responsible for the accurate monitoring and recording of all customers documentation in respect of individual service plans, reviewing and escalating as required.
• To contribute to the on-going assessment of customers (including assessment of new customers), observing any deterioration in their health and well-being and ensuring this is managed and recorded in an appropriate way.
• To undertake regular risk-assessments take place in line with the respective requirements of the service and ensure that Support Workers are trained appropriately.
• To participate in Quality Assurance Framework auditing process as required.
• Where required, support customers with their physical care and personal hygiene needs, ensuring that their independence is maintained and ensuring appropriate levels of privacy and dignity.
• To liaise as delegated with external agencies (e.g. District Nurses, Social Workers, Housing Providers, etc.) to ensure that identified needs and aspirations are being met and support is given to the agreed standards as part of a multidisciplinary approach to support.
• Where required, to administer medication and/or delegated nursing care as directed by nurses, medical advisors and supervisors or line-manager.
• To support and facilitate communication with customers relatives, friends, professional helpers and other members of staff, ensuring the continuity of quality and safety in the provision of personal care services.
• Where required, to be responsible for the safe ordering, administering and storage of medication in line with all relevant policies and procedures.
• Where required, to escort and assist disabled people both in and around the Service setting, as well as to accompany them to other external events and appointments in the wider community.
• To undertake driving if required.
• Where required, to support customers with personal money matters in accordance with policies and procedures.
• To take part in the on-call procedures as required at the service.
• General Duties
• To facilitate regular team meetings and attend any other meetings as required.
• To work within the regulatory compliance requirements applicable at the respective service.
• To maintain an awareness of individual customer risk assessments relating to specific support needs, for example, dysphagia, mobility and safety.
• Undertake required training for self and team, including updates (sometimes offsite and outside normal working hours) and be responsible for maintaining and improving own knowledge and skills.
• To undertake any other reasonable duties as requested.
• General
• Actively promote the organisational mission, values, aims and objectives, ensuring all Policies and Procedures, to include the Code of Conduct and Practice are adhered to at all times.
• Be a cultural carrier for Threshold.
• Ensure compliance with all legal and regulatory requirements, including NISCC registration and Access NI check requirements.
• Adhere and comply with all Thresholds Health and Safety Policies and Procedures including reporting and recording of all relevant incident, contributing to the overall physical cleanliness and general condition of the facilities of the service.
• Act as a Deputy Fire Warden and / or First Aid Person if designated.
• Actively promote a working environment where equality of opportunity, anti-discriminatory practice, individual rights and choice are promoted in accordance with Thresholds established Principles, Policies and Procedures.
• The above summary of the main roles and responsibilities is not intended to be exhaustive. This role may develop in accordance with the Thresholds Strategic Corporate Plan. However, you will from time to time be required to undertake other duties that are appropriate to your role and nature of your post.

Equal Opportunities Statement

Threshold is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind based on any of the protected characteristics. Our hiring decisions are based solely on qualifications, merit, and business needs. We encourage all qualified candidates to apply and join us in creating a welcoming environment for everyone.

Education and Professional Qualifications

• Essential
• QCF Level 3 or above in health and social care or working towards and ability to complete within 6 months.
• Previous Experience
• Essential
• Minimum 1 year of experience in a health and social care setting.
• Desirable
• Minimum 6 months experience in health and social care supervising a team.
• Competencies
• Essential
• Ability to demonstrate alignment with Thresholds core values:
• Communication and interpersonal skills.
• Motivation and drive for excellence.
• Innovation and Creativity.
• Integrity and Honesty.
• Collaboration and Team work.
• Additional Requirements
• Desirable
• Possess a current and valid driving license or have access to a form of transport that will permit the candidate to meet the requirements of the post in full.

Guidance

Threshold will undertake a shortlisting exercise based solely upon the written information contained within your application form, to satisfactorily demonstrate how and to what extent you meet the above specified criteria. The shortlisting exercise will be based upon the identified criteria from the personnel specification. The shortlisting panel will not make assumptions as to your circumstances, qualifications, and experience. Threshold reserves the right to supplement these shortlisting criteria using additional essential and or desirable criteria from the personnel specification at subsequent stages of the shortlisting process.

Canvassing

Please note that any form of canvassing, either oral or written, directly or indirectly, in connection with this appointment shall disqualify a candidate from the recruitment and selection process.

Supplementary Information

Please note that this is a regulated post and will be subject to a satisfactory Enhanced Access NI Check. For more information on the background check process, please refer to our policy titled Inclusive Hiring and Rehabilitation. This will be dealt with in line with our Privacy Policy. The post holder must either be registered or apply for registration with the Northern Ireland Social Care Council, (NISCC), upon appointment. Please note: All candidates applying for a role with Threshold must already have the legal right to work in the UK without sponsorship, as Threshold cannot offer visa sponsorship. We reserve the right to close the vacancy early if we feel we have received suitable number of applications.

Benefits: company pension sick pay TPBN1_NI