At a Glance
- Tasks: Lead service assurance initiatives and manage relationships with key partners for seamless network delivery.
- Company: VodafoneThree, a leader in telecommunications focused on connectivity and community empowerment.
- Benefits: Competitive pay, bonuses, up to 28 days off, and personalised benefits for you and your family.
- Other info: Dynamic workplace with excellent career growth and commitment to employee well-being.
- Why this job: Join a team that values diversity and empowers you to make a real impact in the digital world.
- Qualifications: Experience in OSS, mobile network architecture, and strong leadership skills in technical domains.
The predicted salary is between 60000 - 75000 € per year.
We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.
What you'll do
- Oversee and coordinate test execution to ensure successful delivery and compliance.
- Manage relationships with external partners to ensure delivery performance, alignment with contractual obligations, and value for the business.
- Collaborate with cross‑functional teams to support the successful delivery of network engineering initiatives and related applications.
- Manage the relationship with our VMO2 counterparts from a technical and delivery perspective, providing subject‑matter expertise and serving as the primary technical interface for all integration‑related demands and initiatives.
- Establish and maintain strong working relationships with the relevant platform owners and domain Subject Matter Experts (SMEs) across VodafoneThree and Vodafone Group to ensure alignment on integration scope, priorities, and technical direction.
- Act as the primary liaison with our counterparts in VMO2, aligning on technical requirements, interface specifications, and cross‑organizational dependencies to enable seamless integration delivery.
- Support RFP activities for new solutions in respective domains.
- Manage a range of senior stakeholders and internal/external communications.
Who are you
- Proven experience in Radio tools and Service Assurance platforms within the OSS domain.
- Good understanding of mobile network architecture and relevant processes in network design, deployment and operations.
- Expert knowledge of OSS solutions and their implementation covering areas in Service Management, Configuration Management, Network Inventory and Customer Experience Management.
- Strong experience of providing technical, decision making and problem‑solving leadership for a technical domain and can demonstrate setting technical direction and quality/standards for delivery and design.
- Proven experience in Service Assurance within the OSS domain and working experience with MyCom solution.
- Proven experience in Service Management within the OSS domain and working experience with BMC solution.
- Demonstratable experience in delivering projects spanning across different organisations and managing stakeholders across different business partners.
- Proficient in developing and maintaining technical artifacts (BRS, HLD, LLD) and TOGAF 9.1 Certified.
What we offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top‑notch parental leave policies.
Need to know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills.
VodafoneThree - Service Assurance & Management Lead employer: Threeuk
VodafoneThree is an exceptional employer that prioritises inclusivity and employee well-being, offering a supportive work culture where diverse perspectives are valued. With competitive pay, generous leave policies, and extensive learning opportunities, employees are empowered to grow their careers while contributing to a meaningful mission of connecting communities across the UK. The hybrid working model fosters flexibility, allowing team members to balance their professional and personal lives effectively.
StudySmarter Expert Advice🤫
We think this is how you could land VodafoneThree - Service Assurance & Management Lead
✨Tip Number 1
Network like a pro! Reach out to current employees at VodafoneThree on LinkedIn. Ask them about their experiences and any tips they might have for landing the Service Assurance & Management Lead role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by diving deep into VodafoneThree's values and mission. Show us how your background aligns with our commitment to connectivity and community empowerment. Tailor your responses to reflect our culture, and you'll stand out as a candidate who truly gets us.
✨Tip Number 3
Practice makes perfect! Set up mock interviews with friends or mentors. Focus on articulating your experience in OSS and Service Assurance clearly. The more comfortable you are discussing your expertise, the more confident you'll feel during the real deal.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're genuinely interested in being part of the VodafoneThree family. Let's build the future together!
We think you need these skills to ace VodafoneThree - Service Assurance & Management Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience in Service Assurance and OSS platforms, as these are key for the role at VodafoneThree.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about building a network that connects people. Share your story and how your background aligns with our mission at VodafoneThree.
Showcase Your Technical Expertise:Don’t shy away from detailing your technical skills, especially in Radio tools and Service Management. We want to see how you can contribute to our team’s success with your knowledge.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at VodafoneThree.
How to prepare for a job interview at Threeuk
✨Know Your Stuff
Make sure you brush up on your knowledge of Radio tools and Service Assurance platforms. Familiarise yourself with the mobile network architecture and relevant processes in network design, deployment, and operations. This will not only help you answer technical questions but also show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare to discuss your proven experience in Service Assurance within the OSS domain. Be ready to share specific examples of how you've provided technical leadership and problem-solving in past roles. Highlight your familiarity with MyCom and BMC solutions, as these are key to the position.
✨Build Relationships
Since this role involves managing relationships with various stakeholders, think about how you can demonstrate your ability to build strong working relationships. Share examples of how you've successfully collaborated with cross-functional teams or managed external partners in previous projects.
✨Align with Company Values
VodafoneThree values diversity and inclusion, so be prepared to discuss how you can contribute to a workplace where different perspectives are welcomed. Think about your own experiences and how they align with the company's mission to empower communities and close the digital divide.
