At a Glance
- Tasks: Analyse customer behaviour and optimise digital experiences through data insights.
- Company: Join VodafoneThree, a leader in digital innovation and customer experience.
- Benefits: Great pay, bonuses, up to 28 days off, and personalised benefits.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact by transforming data into actionable insights in a fast-paced environment.
- Qualifications: Experience in digital analytics and strong analytical skills required.
The predicted salary is between 40000 - 50000 £ per year.
As a CRO Performance Insights Specialist, you’ll play a key role in helping us understand how customers interact with our digital journeys and where we can optimise experiences to drive better outcomes. Sitting within the Digital Insights team and embedded into the CRO and Test & Learn function, you’ll turn behavioural data and experimentation results into meaningful business insight. You’ll work closely with Product, UX, Ecommerce, Engineering, and CRO teams to evaluate A/B tests, uncover customer friction points, and shape future optimisation priorities. This role is ideal for someone who enjoys blending analytics, storytelling, experimentation, and commercial thinking in a fast-moving digital environment.
- Analyse A/B and multivariate test performance to understand customer behaviour and commercial impact
- Conduct journey diagnostics using tools such as Adobe Analytics, Contentsquare, Medallia, and BI dashboards
- Translate test outcomes into actionable recommendations that improve digital experiences and conversion performance
- Produce clear and engaging insight reports, test summaries, and optimisation readouts for stakeholders
- Maintain a structured library of experimentation learnings and reusable insight themes
- Identify behavioural trends and emerging customer issues to support future testing opportunities
- Partner with UX, Product, Ecommerce, and Engineering teams to guide optimisation priorities
- Support data accuracy, tagging validation, and measurement integrity across digital experiments
Qualifications
- Experienced in digital analytics, CRO, experimentation analysis, or digital optimisation environments
- Understanding of Frequentist and Bayesian approaches
- Strong analytical mindset with the ability to interpret testing results and identify meaningful behavioural insights
- Hands-on experience with Adobe Analytics, Contentsquare, Medallia, BI dashboards, or similar analytics platforms
- Comfortable working with experimentation frameworks and evaluating statistical significance
- Able to simplify complex data into clear, commercially focused recommendations and insight stories
- Detail-oriented with a strong focus on data quality, tagging accuracy, and measurement standards
- Collaborative and confident working across cross-functional digital teams including Product, UX, Ecommerce, and Engineering
- Strong communication and stakeholder management skills, with the ability to present insights clearly and influence decision making
Additional Information
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.
Need to know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulator’s standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
StudySmarter Expert Advice🤫
We think this is how you could land VodafoneThree - Digital Insights Specialist - 12 Month Secondment
✨Tap into Online Data Science Communities
Join online communities focused on data science like Kaggle, LinkedIn groups, or Reddit threads. These are goldmines for temporary gigs, as you can network with professionals and potentially hear about opportunities at companies like Threeuk before they're even advertised!
✨Show Off Your Skills With Projects
Got some cool data science projects? Showcase them on platforms like GitHub or create a personal portfolio website. This visibility is crucial for landing temporary roles—let recruiters see your actual skills in action, which can set you apart from the crowd.
✨Check Out Specialist Job Boards
For temp roles, hit up job boards dedicated to tech and data science, like Stack Overflow Jobs or DataJobs. These platforms often feature openings that you won’t find on general job sites, including contracts with companies like Threeuk.
✨Leverage University Resources
If you're currently at uni or recently graduated, tap into your school's career services. They often have connections with companies looking for temporary data science interns or contract workers, and they might even host job fairs with employers like Threeuk.
We think you need these skills to ace VodafoneThree - Digital Insights Specialist - 12 Month Secondment
Some tips for your application 🫡
Highlight Your Data Projects:When applying for a temporary data science role at Threeuk, make sure to showcase any relevant projects you've worked on. Whether it's a personal project, an academic undertaking, or contributions to an open-source initiative, detailing these experiences can really set you apart and demonstrate your practical skills.
Emphasise Your Analytical Skills:In your CV and cover letter, focus on the specific analytical skills that are key to data science. Mention any experience with statistical tools, programming languages like Python or R, and data visualisation software. Don't forget to include any certifications that may bolster your expertise!
Show Your Flexibility:Since this is a temporary role, it's important to convey your adaptability and willingness to learn. In your cover letter to Threeuk, emphasise how quickly you can get up to speed with new tools or projects. Highlight any previous experiences where you've had to adjust to new environments or challenges.
Craft a Unique Data-Driven Cover Letter:Instead of the usual generic cover letter, spice it up with some data! Maybe you’ve improved a process by 20% in a past role or cleaned a dataset with over a million entries. Use these stats to your advantage to grab Threeuk’s attention and show the tangible impact of your work.
How to prepare for a job interview at Threeuk
✨Showcase Your Analytical Skills
For a data science gig, it's crucial to demonstrate your analytical abilities. Be ready to discuss previous projects and the methodologies you used. Think about how you can quantify your impact—did your analysis improve efficiency or save costs? These are the stories that will stick with interviewers at Threeuk.
✨Brush Up on Technical Skills
You might face technical questions on tools relevant to data science, like Python, R, or SQL. Prepare to solve a problem live—perhaps they'll ask you to write a simple query or code snippet. It’s cool to talk about them, but we need to show we can do it in practice, especially in a temporary role where quick results matter.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to learn quickly and adapt to new tools or workflows. Share examples of how you've thrived in fast-paced environments before, and how you can hit the ground running at Threeuk.
✨Prepare a Portfolio of Your Work
Bring your portfolio to the table—showcase projects where you've leveraged data science techniques to solve problems. Whether it’s a GitHub repository or a set of case studies, having tangible examples of your work will help you stand out and show what you bring to the team at Threeuk.
