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For Companies At a Glance
- Tasks: Enhance customer engagement and provide exceptional service in-store.
- Company: Leading telecommunications company with a focus on customer experience.
- Benefits: Competitive salary, free staff handset, generous holiday allowance, and development opportunities.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong problem-solving skills and a passion for customer service.
- Other info: Full training provided and great opportunities for career growth.
The predicted salary is between 24000 - 36000 £ per year.
A leading telecommunications company is seeking a Retail Customer Advisor in Stirling, UK. The role involves enhancing customer engagement and achieving performance goals through exceptional service and support.
Candidates should possess strong problem-solving skills and a passion for customer service. Full training will be provided, and the company offers a competitive salary and benefits package including a free staff handset, generous holiday allowance, and opportunities for development.
In-Store Tech & Customer Experience Advisor in Stirling employer: Threeuk
Contact Detail:
Threeuk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Store Tech & Customer Experience Advisor in Stirling
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Think of real-life scenarios where you've helped customers or resolved issues. Be ready to share these examples during your interview to demonstrate your passion for customer service.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing that role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to enhance customer engagement just like you!
We think you need these skills to ace In-Store Tech & Customer Experience Advisor in Stirling
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can enhance customer engagement and make a difference in their experience.
Highlight Problem-Solving Skills: Make sure to showcase any relevant experiences where you've tackled challenges head-on. We love candidates who can think on their feet and provide effective solutions to customers' problems.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention specific skills and experiences that align with what we’re looking for in an In-Store Tech & Customer Experience Advisor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Threeuk
✨Know the Company Inside Out
Before your interview, do some homework on the telecommunications company. Understand their products, services, and recent news. This will not only impress your interviewers but also help you tailor your answers to show how you can enhance customer engagement.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will demonstrate your ability to handle challenges effectively, which is crucial for the role.
✨Emphasise Your Passion for Customer Service
During the interview, convey your enthusiasm for helping customers. Share stories that highlight your commitment to providing exceptional service. This will resonate well with the interviewers, as they are looking for someone who genuinely cares about enhancing the customer experience.
✨Ask Thoughtful Questions
At the end of the interview, be ready with a few insightful questions about the role or the company culture. This shows your interest in the position and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
