Retail Customer Advisor — 16h/3d, Weekend Rotations, 15% Bonus
Retail Customer Advisor — 16h/3d, Weekend Rotations, 15% Bonus

Retail Customer Advisor — 16h/3d, Weekend Rotations, 15% Bonus

Part-Time 28500 - 30000 £ / year (est.) No home office possible
Threeuk

At a Glance

  • Tasks: Enhance customer journeys and promote innovative products in a dynamic retail environment.
  • Company: Three UK, a leading telecommunications provider with a focus on customer service.
  • Benefits: Competitive pay, bonuses, comprehensive benefits, and full training provided.
  • Other info: Great opportunities for career development in an inclusive workplace.
  • Why this job: Join a supportive team and make a real difference in customer experiences.
  • Qualifications: Passion for customer service and proactive problem-solving skills.

The predicted salary is between 28500 - 30000 £ per year.

Three UK in Leyfields is seeking a Retail Customer Advisor who will enhance customer journeys and promote innovative products and services. The position requires a strong customer service passion and a proactive problem-solving approach. You will work within a team to meet KPIs, with the benefit of full training provided.

Compensation includes a base salary of £13.72 per hour, plus bonuses and comprehensive benefits. You will have opportunities for career development in a supportive and inclusive environment.

Retail Customer Advisor — 16h/3d, Weekend Rotations, 15% Bonus employer: Threeuk

Three UK in Leyfields is an exceptional employer, offering a dynamic work environment where customer service excellence is at the forefront. With comprehensive training and a strong focus on employee development, you will thrive in a supportive and inclusive culture that values teamwork and innovation. Enjoy competitive compensation, including a 15% bonus, and the opportunity to grow your career while making a meaningful impact on customer journeys.
Threeuk

Contact Detail:

Threeuk Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Customer Advisor — 16h/3d, Weekend Rotations, 15% Bonus

Tip Number 1

Get to know the company! Research Three UK and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit right in.

Tip Number 2

Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories, as they’ll highlight your passion for enhancing customer journeys.

Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Three UK.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us!

We think you need these skills to ace Retail Customer Advisor — 16h/3d, Weekend Rotations, 15% Bonus

Customer Service
Problem-Solving Skills
Teamwork
KPI Management
Proactive Approach
Communication Skills
Adaptability
Sales Skills
Product Knowledge
Time Management

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can enhance customer journeys and make a difference in their experience!

Highlight Problem-Solving Skills: Make sure to mention any experiences where you've tackled challenges head-on. We love proactive problem-solvers who can think on their feet and find innovative solutions.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Retail Customer Advisor role. It shows us you’re genuinely interested.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Threeuk

Know Your Customer Service Stuff

Make sure you brush up on your customer service skills before the interview. Think about times you've gone above and beyond for a customer or solved a tricky problem. Be ready to share these examples, as they’ll show your passion for enhancing customer journeys.

Research Three UK

Get familiar with Three UK's products and services. Understanding their offerings will help you discuss how you can promote them effectively. Plus, it shows that you're genuinely interested in the company and the role.

Teamwork is Key

Since you'll be working within a team to meet KPIs, think of examples where you've successfully collaborated with others. Highlighting your ability to work well in a team will demonstrate that you’re a good fit for their supportive environment.

Ask Smart Questions

Prepare some thoughtful questions to ask at the end of your interview. This could be about career development opportunities or how the team measures success. It shows that you’re engaged and thinking about your future with the company.

Retail Customer Advisor — 16h/3d, Weekend Rotations, 15% Bonus
Threeuk

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