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For Companies At a Glance
- Tasks: Enhance customer experiences and drive sales in a dynamic retail environment.
- Company: Leading telecommunications company focused on customer service.
- Benefits: Earn £12.60 per hour, enjoy a free handset, pension contributions, and 31 days holiday.
- Why this job: Join a supportive team and make a real impact in customer service.
- Qualifications: Passion for customer service and teamwork skills.
The predicted salary is between 25000 - 30000 £ per year.
A telecommunications company is looking for a Retail Customer Advisor in Lisburn, UK, to enhance customer experiences and drive sales. You will engage with customers, provide personalized solutions, and work collaboratively within a supportive team.
This role offers:
- Full training
- A competitive salary of £12.60 per hour
- Various benefits including a free staff handset
- Pension contributions
- A holiday allowance of 31 days plus personal days
Join us and make a real impact in customer service.
Retail Customer Advisor — Elevate Connectivity & Service in Lisburn employer: Threeuk
Contact Detail:
Threeuk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Advisor — Elevate Connectivity & Service in Lisburn
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you connect with the team during your interview and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice your customer engagement skills. Role-play common scenarios you might face as a Retail Customer Advisor. This will boost your confidence and prepare you for real-life interactions with customers.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the company culture and what it takes to succeed in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Retail Customer Advisor — Elevate Connectivity & Service in Lisburn
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for helping customers shine through. We want to see how you can enhance customer experiences and drive sales, so share any relevant experiences that highlight your skills in this area.
Tailor Your Application: Make sure to customise your application to fit the Retail Customer Advisor role. Use keywords from the job description, like 'personalised solutions' and 'supportive team', to show us you understand what we're looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points about your experience and skills stand out. This helps us see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Threeuk
✨Know the Company Inside Out
Before your interview, take some time to research the telecommunications company. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Retail Customer Advisor, you'll be engaging with customers daily. Prepare examples from your past experiences where you've successfully resolved customer issues or enhanced their experience. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Team Spirit
This role emphasises collaboration within a supportive team. Be ready to discuss how you've worked well in teams before. Share specific instances where your teamwork led to positive outcomes, highlighting your ability to contribute to a harmonious work environment.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare a few thoughtful ones that show your enthusiasm for the role and the company. For example, inquire about the training process or how success is measured in this position.
