Legal Counsel - Regulatory Implementation

Location: London (The Speechmark office - Hybrid)

Working hours: Full time 37.5 hours per week – Mon to Fri

The Legal Counsel supports the day‑to‑day regulatory activities of VodafoneThree. The role involves providing high‑quality, expert, practical and regulatory advice across VodafoneThree’s consumer and enterprise business, supporting the design and delivery of compliant customer journeys, and contributing to embedding regulatory governance in commercial decision making.

Key Responsibilities

• Regulatory implementation: Support the design, development and delivery of compliant customer journeys, propositions and communications across VodafoneThree consumer and business brands, ensuring compliance with Ofcom and CMA rules. Ensure approach aligns with strategic goals.
• Advisory & Documentation: Draft, review and approve customer‑facing materials ensuring they meet business and regulatory requirements. Provide specialist expert counsel on consumer law and regulation.
• Commercial Governance: Participate in proposition and pricing approval forums, ensuring regulatory and legal issues are identified early and managed effectively.
• Integration Compliance: Support the integration of Vodafone and Three consumer products and systems, identifying regulatory risks and ensuring consistent compliance standards are applied across legacy businesses.
• Stakeholder Engagement: Work collaboratively with colleagues in Legal, Regulatory Policy, Product, Marketing, Technology and Operations to implement practical compliance solutions and foster a culture of proactive regulatory delivery.
• Continuous Improvement: Help evolve playbooks, templates and guidance notes to improve consistency, efficiency and understanding of regulatory requirements across the business.

Qualifications

• Qualified lawyer with experience working within a specialist legal or regulatory delivery team advising on UK consumer protection law and Ofcom regulatory frameworks.
• Understanding of telecoms products, customer journeys and the regulatory and legal frameworks that govern them.
• Demonstrated ability to embed regulatory obligations into commercial and operational processes at scale.
• Skilled in balancing compliance requirements with commercial and operational realities.
• Proven ability to interpret legal, regulatory and technical requirements.

Additional Information

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulator’s standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee‑led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine‑tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.