At a Glance
- Tasks: Support the events team in organising training and professional development events for financial advisers.
- Company: Join threesixty, a trusted partner in financial services with a focus on compliance and support.
- Benefits: Hybrid work model, exam support, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to learn about regulatory and technical aspects of financial services.
- Why this job: Make a real impact by enhancing the skills of financial advisers while developing your own career.
- Qualifications: Strong communication skills, attention to detail, and a passion for customer service.
The predicted salary is between 28800 - 43200 £ per year.
We have an excellent opportunity for somebody wishing to develop a career within financial services. You will have strong spoken and written English skills, be professional, eager to learn and passionate about delivering excellent customer service!
threesixty provides trusted compliance, technical, and business support to over 950 directly authorised advice and discretionary management firms, helping more than 10,000 individuals across the UK. We support firms of all sizes, from sole traders to large nationals, at every stage of their journey, whether they are launching, scaling, or preparing for exit. Our flexible, menu-based model allows firms to tailor support to their exact needs and budget, with direct access to experienced consultants, technical specialists, and a comprehensive online portal. Our team offers guidance on complex regulatory and technical matters, including pensions, investments, tax, trusts, and estate planning.
Role overview
As Training and Events Coordinator, you will provide crucial support for the Group events team who deliver a range of in-house and bespoke events in relation to training and continued professional development for financial advisers.
What you’ll do
- Managing email and phone queries from clients in connection with accessing training, Continued Professional Development (CPD) certificates and various other queries.
- Support the team with event organisation for both in-house and bespoke events as required.
- Attend events, meeting clients face-to-face.
- Assist with post-event evaluation - coordinating the feedback report, and internal debriefs.
- Attend and organise interdepartmental meetings with feedback on events.
- Coordinate the delivery of annual CPD programmes to threesixty clients which could be both in-person events or online webinars and training workshops.
- Opportunity to develop regulatory or technical knowledge with exam support if desired.
What you’ll need to succeed
- Experience in an administration role would be an advantage as would experience working with customers.
- Good spoken and written English - you will be speaking and sending written communications to a wide range of clients, including those at the most senior levels, so you should feel confident doing this.
- Excellent attention to detail.
- Have a passion for delivering excellent customer services - a positive outlook and personality with a curious mind eager to learn!
- Organised and a keen multi-tasker - happy to roll up your sleeves.
- Self-motivated with strong prioritisation skills.
Location
This is a hybrid role - 2 to 3 days each week in our office in South Manchester. From time to time (with advance notice) you will need to overnight in hotels for face-to-face events. Normal working hours are 9 to 5pm but occasionally, you may need to work longer hours in support of events.
Right to work
Applicants must already hold a legal right to work in the UK without time restrictions. We are currently unable to provide Skilled Worker visa sponsorship.
Training & Event Coordinator (Manchester) employer: threesixty services LLP
At threesixty, we pride ourselves on being an exceptional employer that fosters a collaborative and supportive work culture. Our commitment to employee growth is evident through ongoing training and development opportunities, ensuring our team members are well-equipped to navigate the evolving regulatory landscape. Located in the heart of the UK, we offer a dynamic environment where you can build meaningful relationships with clients while contributing to their success in the investment management sector.
StudySmarter Expert Advice🤫
We think this is how you could land Training & Event Coordinator (Manchester)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the financial services sector. Attend events, join relevant groups on social media, and don’t be shy about reaching out to professionals for a chat. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you meet someone, be ready to introduce yourself and explain why you’re interested in the Training & Event Coordinator role. Keep it concise but engaging – show off your passion for customer service and your eagerness to learn!
✨Tip Number 3
Follow up after meetings or events! Send a quick thank-you email to anyone you spoke with, mentioning something specific from your conversation. This keeps you fresh in their mind and shows you’re genuinely interested in the industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really keen on joining our team at threesixty!
We think you need these skills to ace Training & Event Coordinator (Manchester)
Some tips for your application 🫡
Show Off Your Communication Skills:Since you'll be dealing with clients at all levels, make sure your written application reflects your strong spoken and written English skills. Use clear, professional language and don’t shy away from showcasing your customer service passion!
Tailor Your Application:Take a moment to read through the job description and align your experience with what we’re looking for. Highlight any relevant admin or customer service roles you've had, and how they’ve prepared you for this position.
Be Organised and Detail-Oriented:We love a keen multi-tasker! In your application, mention specific examples of how you've managed multiple tasks or events in the past. This will show us that you have the organisational skills we need for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at threesixty services LLP
✨Know Your Stuff
Before the interview, make sure you understand the role of a Training & Event Coordinator and the specifics of the financial services industry. Familiarise yourself with threesixty's services and how they support clients. This will show your enthusiasm and help you answer questions more confidently.
✨Showcase Your Communication Skills
Since strong spoken and written English skills are crucial for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients or colleagues in the past. This will demonstrate your ability to handle queries professionally.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and prioritise effectively. Share specific examples from previous roles where you successfully organised events or managed administrative duties. This will highlight your ability to thrive in a busy environment.
✨Emphasise Your Customer Service Passion
Prepare to talk about your commitment to delivering excellent customer service. Think of instances where you've gone above and beyond for clients. A positive attitude and eagerness to learn will resonate well with the interviewers, so let that shine through!
