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- Tasks: Engage with customers and provide top-notch service in a retail setting.
- Company: Leading mobile network provider with a focus on customer experience.
- Benefits: Competitive hourly wage, training opportunities, and career advancement.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in customer-facing roles and strong communication skills.
- Other info: Great environment for personal growth and development.
The predicted salary is between 11 - 16 £ per hour.
A leading mobile network provider located in Telford is seeking customer-focused individuals to join their team. You will engage with customers, address their needs, and drive excellent service in a retail environment.
The ideal candidate will have experience in customer-facing roles and possess strong communication skills.
This role offers a competitive hourly wage and multiple opportunities for training and advancement.
Mobile Tech Advisor — Elevate Customer Experience in Telford employer: Three
Contact Detail:
Three Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Tech Advisor — Elevate Customer Experience in Telford
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Mobile Tech Advisor — Elevate Customer Experience in Telford
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight any experience you've had in customer-facing roles. We want to see how you've engaged with customers and addressed their needs in the past.
Communicate Clearly: Strong communication skills are key for this role. Use clear and concise language in your application to demonstrate your ability to convey information effectively. Remember, we’re looking for someone who can connect with customers!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Mobile Tech Advisor role. We love seeing candidates who take the extra step to align with our values.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Three
✨Know the Company
Before your interview, do some research on the mobile network provider. Understand their values, services, and what sets them apart in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about engaging with customers, prepare examples from your past experiences where you successfully addressed customer needs. Highlight your communication skills and how you went above and beyond to ensure customer satisfaction.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or upselling products. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the company culture, training opportunities, and career advancement. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
