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- Tasks: Manage operational service readiness and ensure smooth technology transitions.
- Company: Join Three, a diverse and inclusive social network provider in the UK.
- Benefits: Enjoy hybrid working, 28 days leave, private medical insurance, and more perks!
- Why this job: Be part of a team that values collaboration and drives operational excellence.
- Qualifications: Experience in service delivery and knowledge of ITIL frameworks is essential.
- Other info: We embrace diversity and support applicants from all backgrounds.
The predicted salary is between 49100 - 62700 £ per year.
Company Description
Job Description
Qualifications
Additional Information
Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
With that in mind, if you do not ‘tick every box’ in the job advert above, there are likely other valuable attributes and skills you have that would make you a great addition for the team. So, if you feel this role is for you, then please apply! We are committed to equality in employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status or civil status and we want our teams to reflect this!
We are a Disability Confident Committed Employer. Need any reasonable adjustments? Let us know when you apply so we can support you throughout the interview process.
At Three we have a hybrid working arrangement in place as standard for office based employees, where employees work from a mix of office based location and working from their home in the UK to carry on their role.
Excluding retail, our core hours at Three are between 10:00 and 16:00, with operating hours between 08:00 & 18:30. This allows employees to have a start time between 08:00 and 10:00 and finish time between 16:00 and 18:30.
Service Readiness Manager - FTC employer: Three
Contact Detail:
Three Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Readiness Manager - FTC
✨Tip Number 1
Familiarise yourself with ITIL frameworks and service management best practices. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to operational excellence.
✨Tip Number 2
Network with professionals in the telecommunications and service management sectors. Engaging with industry peers can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Prepare to discuss your experience in managing service delivery within multi-partner environments. Be ready to share specific examples that highlight your ability to drive interoperability and operational readiness.
✨Tip Number 4
Research Three's current technologies and operational strategies. Showing that you understand their business model and how your skills align with their goals can set you apart from other candidates.
We think you need these skills to ace Service Readiness Manager - FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service delivery, operational excellence, and ITIL frameworks. Use specific examples that demonstrate your ability to manage multi-partner environments and drive interoperability.
Craft a Compelling Cover Letter: In your cover letter, express your understanding of the role and how your skills align with the responsibilities outlined in the job description. Mention your experience with service readiness and operational strategies, and how you can contribute to the company's goals.
Highlight Relevant Qualifications: Clearly list any qualifications or certifications related to service management frameworks, such as ITIL or ISO27001. This will show your commitment to best practices and your capability to drive security compliance.
Showcase Soft Skills: Emphasise your soft skills in your application, such as communication, collaboration, and problem-solving. These are crucial for the role, especially when working with internal teams and external partners.
How to prepare for a job interview at Three
✨Understand the Role
Make sure you have a clear understanding of the Service Readiness Manager role and its responsibilities. Familiarise yourself with ITIL frameworks and how they apply to operational service delivery, as this will be crucial in your discussions.
✨Showcase Your Experience
Prepare to discuss your previous experience in managing service delivery, especially in multi-partner environments. Highlight specific examples where you've driven operational excellence and interoperability across services.
✨Demonstrate Problem-Solving Skills
Be ready to showcase your thought leadership and problem-solving abilities. Think of scenarios where you've decomposed complex issues and collaborated with teams to deliver effective solutions.
✨Emphasise Customer Experience
Since the role involves understanding customer experience, prepare to discuss how your past work has contributed to enhancing customer satisfaction. Share insights on how operational decisions impact the end-user experience.
