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- Tasks: Lead the Commissions team, ensuring timely and accurate payments while driving process improvements.
- Company: Join Three, a dynamic telecommunications company focused on innovation and customer satisfaction.
- Benefits: Enjoy hybrid working, competitive salary, 28 days leave, private medical insurance, and more perks!
- Why this job: Be part of a diverse team that values your contributions and supports your career growth.
- Qualifications: Experience in people management and telecommunications is essential; strong stakeholder relationship skills are a plus.
- Other info: We embrace diversity and welcome applicants from all backgrounds; adjustments available during the interview process.
The predicted salary is between 46400 - 60400 £ per year.
This is an exciting time to join and lead the Commissions team at Three. Reporting into the Head of Operational Assurance, this role will manage and lead the Commissions team, ensuring that Commissions payments are made on-time, accurately, and that Commissions processes are clear, documented and regularly challenged. The successful candidate will drive change within the team, ensuring that Three is driving the maximum value from our Commissions systems and partners. The role has a dual focus: inwardly, managing and motivating an excellent operational team; outwardly, managing stakeholders across multiple functions and driving awareness of the central role that Commissions play in Three’s business.
Key Responsibilities
- People Management: Being a dedicated people manager, managing our people to deliver on their goals. Developing the team, both in their current role and looking forward to the future of their careers. Defining the skills needed to deliver on all Commissions workstreams.
- Understanding Processes: Developing confidence that all team processes are documented, updated and understood. Making those processes function successfully, now, through Transformation and into the future. Continually challenging and improving those processes, and explaining their value around the business.
- Explaining Performance: Reviewing the team’s function and redesigning KPIs based on the true value-add of the team. Developing KPIs from a verified set of data into simple, instructive indicators of performance that create clear actions for the team and the wider business.
- Growing the Function: Assessing the current focus areas of the team, and discovering new Commissions processes where the team can add further value.
Qualifications Skills, Experience and Qualifications
- Experience in people management.
- Proven successes in people management and performance improvement.
- In-depth knowledge of the Telecommunications industry, knowledge of Commissions in particular an advantage.
- Proven ability to develop stakeholder relationships and to positively influence change.
- An ability to quickly review data, identify issues and opportunities, and quickly move to action.
Additional Information
- A car allowance, a performance-based annual bonus & an additional 'flexible allowance' to spend on additional benefits, topping up your pension, or to be added to your salary.
- Hybrid working between your home (2-3 days a week) and our brand new Reading HQ office at Green Park (2-3 days a week).
- Salary range for this role starts at £48,400, and exact salary will differ by job and experience.
- 28 days annual leave + 8 bank holidays + 3 personal days annually, which increases with length of service.
- Private Medical Insurance, Life Assurance and Income Protection.
- Free on-site car parking.
- Plus lots more including wellbeing and learning & development benefits!
Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers. If you do not ‘tick every box’ in the job advert above, there are likely other valuable attributes and skills you have that would make you a great addition to the team. If you feel this role is for you, then please apply! We are committed to equality in employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status or civil status and we want our teams to reflect this! We are a Disability Confident Committed Employer. Need any reasonable adjustments? Let us know when you apply so we can support you throughout the interview process.
At Three we have a hybrid working arrangement in place as standard for office-based employees, where employees work from a mix of office-based location and working from their home in the UK to carry on their role. Excluding retail, our core hours at Three are between 10:00 and 16:00, with operating hours between 08:00 & 18:30. This allows employees to have a start time between 08:00 and 10:00 and finish time between 16:00 and 18:30.
Senior Commissions Manager employer: Three
Contact Detail:
Three Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Commissions Manager
✨Tip Number 1
Familiarise yourself with the telecommunications industry, especially focusing on commissions processes. Understanding the nuances of how commissions work in this sector will give you a significant edge during discussions and interviews.
✨Tip Number 2
Highlight your people management experience by preparing specific examples of how you've successfully led teams in the past. Be ready to discuss how you motivated your team and improved their performance, as this is crucial for the role.
✨Tip Number 3
Prepare to discuss your approach to stakeholder management. Think of instances where you've positively influenced change across functions, as this will demonstrate your ability to drive awareness of the commissions function within the business.
✨Tip Number 4
Showcase your analytical skills by being ready to talk about how you've reviewed data to identify issues and opportunities in previous roles. This will be key in demonstrating your capability to redesign KPIs and improve processes effectively.
We think you need these skills to ace Senior Commissions Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in people management and performance improvement, particularly within the Telecommunications industry. Use specific examples that demonstrate your ability to lead teams and drive change.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with the key responsibilities outlined in the job description, especially your experience in managing stakeholder relationships and improving processes.
Highlight Relevant Achievements: When detailing your work history, focus on achievements that showcase your ability to develop KPIs and improve team performance. Use quantifiable results where possible to illustrate your impact.
Showcase Your Understanding of Commissions: Demonstrate your knowledge of Commissions processes and their importance to the business. This could include discussing any previous roles where you managed or improved such processes, as well as your approach to ensuring accuracy and timeliness in payments.
How to prepare for a job interview at Three
✨Showcase Your People Management Skills
As a Senior Commissions Manager, you'll be leading a team. Be prepared to discuss your experience in people management, including specific examples of how you've motivated and developed your team members in the past.
✨Understand the Commissions Process
Make sure you have a solid grasp of the Commissions processes relevant to the telecommunications industry. Be ready to explain how you would ensure these processes are documented, updated, and continuously improved.
✨Demonstrate Stakeholder Management Abilities
This role requires managing relationships across multiple functions. Prepare to share examples of how you've successfully influenced change and built strong stakeholder relationships in previous roles.
✨Be Data-Driven
The ability to review data and identify opportunities is crucial. Come equipped with examples of how you've used data to redesign KPIs or improve performance in your previous positions, showcasing your analytical skills.
