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For Companies At a Glance
- Tasks: Engage with customers, understand their needs, and provide solutions in a retail environment.
- Company: Join Three UK, a leading mobile network dedicated to better connectivity for everyone.
- Benefits: Enjoy £12/hour, bonuses, discounts, and a brand new smartphone with unlimited data.
- Why this job: Be part of a diverse team that values your unique contributions and supports your career growth.
- Qualifications: No specific experience needed; just bring your awesome communication skills and willingness to learn!
- Other info: We embrace diversity and are committed to creating an inclusive workplace for all.
Company Description
Three UK is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer.
Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of the UK outdoor population with its combined 3G and 4G network and carries 28% of mobile data traffic in the country (Enders Analysis). Three has more spectrum exclusively dedicated to 5G than any other UK mobile network, meaning our customers will benefit from an outstanding experience when using the next generation of mobile technology.
At Three, our vision is better connectivity every day, for every customer. We need the right team for us to be at our best. We’ll give you lots of opportunities to develop and show your drive to succeed in an environment that supports and prepares you for the next level of your career. You never know, you could be managing one of our stores in the future!
That means:
To achieve this, we need people who are customer focused. People who go beyond the expected and work as one team. People who can wow our customers. Showing them how technology can elevate everyday moments into something truly special.
Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
Just a heads up. You don’t need knowledge in our products, the ambition and drive to learn will do just fine.
Job Description
£12 per hour
A brand new smartphone on an Unlimited data plan
On-target bonus of 25%, paid out monthly based on your store\’s performance
Individual bonus accelerators for high performers
Great discounts with our Perks at Work scheme
Great training courses and career development opportunities
Qualifications
Additional Information
Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
With that in mind, if you do not ‘tick every box’ in the job advert above, there are likely other valuable attributes and skills you have that would make you a great addition for the team. So, if you feel this role is for you, then please apply! We are committed to equality in employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status or civil status and we want our teams to reflect this!
We are a Disability Confident Committed Employer. Need any reasonable adjustments? Let us know when you apply so we can support you throughout the interview process.
Retail Customer Advisor (Shrewsbury) - 24 hours employer: Three
Contact Detail:
Three Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Advisor (Shrewsbury) - 24 hours
✨Tip Number 1
Familiarise yourself with Three UK's products and services. Even though you don't need prior knowledge, showing that you've done your homework can impress the hiring team and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about technology. This will help you feel more comfortable discussing mobile products and services with customers during the interview.
✨Tip Number 3
Highlight any previous customer service experience you have during the interview. Share specific examples of how you went above and beyond to meet customer needs, as this aligns perfectly with Three's focus on exceptional customer care.
✨Tip Number 4
Be prepared to discuss your willingness to learn and adapt. Three values ambition and drive, so sharing instances where you've quickly picked up new skills or knowledge will show you're a great fit for their team.
We think you need these skills to ace Retail Customer Advisor (Shrewsbury) - 24 hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Three UK is looking for in a Retail Customer Advisor. Highlight your customer service experience and any relevant skills that align with their expectations.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the role. Emphasise your communication skills and any previous customer-facing roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with Three UK's vision of better connectivity and customer care.
Show Willingness to Learn: In your application, express your eagerness to learn about the products and services offered by Three UK. Highlight any past experiences where you successfully adapted to new challenges or learned new skills.
How to prepare for a job interview at Three
✨Show Your Customer Focus
As a Retail Customer Advisor, your ability to understand and meet customer needs is crucial. Be prepared to share examples from your past experiences where you went above and beyond for a customer.
✨Demonstrate Your Communication Skills
Awesome communication skills are key for this role. Practice articulating your thoughts clearly and confidently, and be ready to engage in a friendly conversation during the interview.
✨Express Your Willingness to Learn
Three UK values ambition and a drive to learn. Highlight your eagerness to acquire new knowledge about their products and services, even if you don’t have prior experience in the mobile industry.
✨Emphasise Teamwork
The company looks for individuals who can work as part of a team. Share instances where you collaborated with others to achieve a common goal, showcasing your ability to contribute positively to a team environment.
