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For Companies At a Glance
- Tasks: Engage with customers, understand their needs, and provide amazing service.
- Company: Join Three UK, a leading mobile network dedicated to better connectivity for everyone.
- Benefits: Enjoy £12 per hour, bonuses, discounts, and a brand new smartphone with unlimited data.
- Why this job: Be part of a diverse team that values your uniqueness and offers growth opportunities.
- Qualifications: No specific product knowledge needed; just bring your communication skills and willingness to learn.
- Other info: Work 20 hours a week, primarily on weekends, in a supportive environment.
Company Description
Three UK is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer.
Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of the UK outdoor population with its combined 3G and 4G network and carries 28% of mobile data traffic in the country (Enders Analysis). Three has more spectrum exclusively dedicated to 5G than any other UK mobile network, meaning our customers will benefit from an outstanding experience when using the next generation of mobile technology.
At Three, our vision is better connectivity every day, for every customer. We need the right team for us to be at our best. We’ll give you lots of opportunities to develop and show your drive to succeed in an environment that supports and prepares you for the next level of your career. You never know, you could be managing one of our stores in the future!
That means:
To achieve this, we need people who are customer focused. People who go beyond the expected and work as one team. People who can wow our customers. Showing them how technology can elevate everyday moments into something truly special.
Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
Just a heads up. You don’t need knowledge in our products, the ambition and drive to learn will do just fine.
Job Description
£12 per hour
A brand new smartphone on an Unlimited data plan
On-target bonus of 25%, paid out monthly based on your store\’s performance
Individual bonus accelerators for high performers
Great discounts with our Perks at Work scheme
Great training courses and career development opportunities
Qualifications
Additional Information
Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
Retail Customer Advisor (Coleraine) - 20 hours employer: Three
Contact Detail:
Three Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Advisor (Coleraine) - 20 hours
✨Tip Number 1
Familiarise yourself with Three UK's products and services. Even though you don't need prior knowledge, showing that you've done your homework can impress the hiring team and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about technology. This will help you feel more comfortable discussing mobile products and services with customers during your interview.
✨Tip Number 3
Highlight any previous customer service experience you have during your interactions with the hiring team. Share specific examples of how you went above and beyond to meet customer needs, as this aligns perfectly with Three's values.
✨Tip Number 4
Show your willingness to learn by asking insightful questions during the interview. This not only demonstrates your interest in the role but also your eagerness to grow within the company.
We think you need these skills to ace Retail Customer Advisor (Coleraine) - 20 hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Three UK is looking for in a Retail Customer Advisor. Highlight key responsibilities and required skills, such as customer focus and communication skills.
Tailor Your CV: Customise your CV to reflect your experience in customer-facing roles. Emphasise any relevant skills or achievements that demonstrate your ability to engage with customers and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Three UK and how your values align with their vision of better connectivity for every customer.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Three
✨Show Your Customer Focus
As a Retail Customer Advisor, your ability to connect with customers is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing excellent service.
✨Research Three UK
Familiarise yourself with Three UK's products, services, and values. Understanding their mission of 'better connectivity every day' will help you align your answers with what they are looking for in a candidate.
✨Demonstrate Your Communication Skills
Awesome communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer scenarios to showcase your ability to engage effectively.
✨Express Your Willingness to Learn
Three UK values ambition and the drive to learn. Be sure to convey your eagerness to develop your skills and knowledge about their products. Highlight any past experiences where you've successfully learned something new quickly.
