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- Tasks: Lead a team to deliver exceptional customer service and drive sales in-store.
- Company: Join Three UK, a leading mobile network known for its innovative connectivity solutions.
- Benefits: Enjoy a competitive salary, unlimited data plan, 28 days leave, and employee discounts.
- Why this job: Be part of a diverse team that values your unique contributions and supports your career growth.
- Qualifications: Passion for customer service and experience in team management are key; mobile industry experience is a plus.
- Other info: We embrace diversity and welcome applicants from all backgrounds; adjustments available during the interview process.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
Three UK is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer.
Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of the UK outdoor population with its combined 3G and 4G network and carries 28% of mobile data traffic in the country (Enders Analysis). Three has more spectrum exclusively dedicated to 5G than any other UK mobile network, meaning our customers will benefit from an outstanding experience when using the next generation of mobile technology.
Our goal at Three is to provide better connectivity, every day, for every customer. It means understanding each customer and their needs, and providing amazing experiences that make people feel good. Everyone at Three has an integral role to play in making it happen, so we need more energetic, super talented people to help us take it further
Currently, we’re looking for a sales and service focused individual to join our award-winning Retail team as an Assistant Store Manager. We need somebody that can coach and develop others in their team – enabling them to deliver exceptional customer service and upsell our awesome products in store.
You’ll play a huge part, supporting our Store Managers and making sure our stores run smoothly. Plus, you’ll have the opportunity to develop your career to Store Manager and beyond and really kick your career up a level.
Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
Are you passionate about leading a team to success? Can you inspire and coach a team to deliver the best customer experience, whilst exceeding sales
Previous mobile phone industry experience is not essential. If you can get the best out of others and can build rapport with customers and colleagues alike, look no further…
We can offer you this…
Job Description
Qualifications
Additional Information
Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
With that in mind, if you do not ‘tick every box’ in the job advert above, there are likely other valuable attributes and skills you have that would make you a great addition for the team. So, if you feel this role is for you, then please apply! We are committed to equality in employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status or civil status and we want our teams to reflect this!
We are a Disability Confident Committed Employer. Need any reasonable adjustments? Let us know when you apply so we can support you throughout the interview process.
Retail Assistant Store Manager (Wellingborough) employer: Three
Contact Detail:
Three Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Store Manager (Wellingborough)
✨Tip Number 1
Familiarise yourself with Three UK's products and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the company and its mission.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully coached or developed a team in the past. This is crucial for the Assistant Store Manager role, so be ready to discuss specific situations.
✨Tip Number 3
Research the latest trends in customer service within the retail sector, especially in mobile technology. Being knowledgeable about current practices can set you apart as a candidate who is proactive and informed.
✨Tip Number 4
Network with current or former employees of Three UK on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Retail Assistant Store Manager (Wellingborough)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Assistant Store Manager at Three. Highlight your relevant experience in customer service and team management in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to lead a team, achieve sales targets, and provide exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your leadership skills. Use specific examples from your past experiences to demonstrate how you can contribute to the team at Three.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Three
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share examples from your past roles where you went above and beyond to help customers, as this aligns with Three's commitment to unbeatable service.
✨Demonstrate Leadership Skills
As an Assistant Store Manager, you'll be expected to coach and develop your team. Prepare to discuss your leadership style and provide specific instances where you've successfully motivated a team or resolved conflicts.
✨Know the Products Inside Out
Familiarise yourself with Three's products and services before the interview. Being knowledgeable about their offerings will not only impress your interviewers but also show that you're genuinely interested in the role and the company.
✨Prepare for Behavioural Questions
Expect questions that assess how you've handled situations in the past, particularly around sales targets and team management. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
