Retail Assistant Store Manager (Edinburgh)
Retail Assistant Store Manager (Edinburgh)

Retail Assistant Store Manager (Edinburgh)

Edinburgh Full-Time 28800 - 43200 £ / year (est.) No home office possible
Go Premium
T

At a Glance

  • Tasks: Support store operations and lead a team to deliver exceptional customer service.
  • Company: Join Three UK, a leading mobile network with a focus on connectivity and customer experience.
  • Benefits: Competitive salary, unlimited data smartphone, 28 days leave, and employee discounts.
  • Why this job: Kickstart your career in retail management and inspire a team to success.
  • Qualifications: Passion for customer service and experience in team management preferred.
  • Other info: Diverse and inclusive workplace that values every individual.

The predicted salary is between 28800 - 43200 £ per year.

Three UK is a big network for the little or life-changing connections that make life richer. Our goal at Three is to provide better connectivity, every day, for every customer. It means understanding each customer and their needs, and providing amazing experiences that make people feel good.

Currently, we’re looking for a sales and service focused individual to join our award-winning Retail team as an Assistant Store Manager. We need somebody that can coach and develop others in their team - enabling them to deliver exceptional customer service and upsell our awesome products in store.

You’ll play a huge part, supporting our Store Managers and making sure our stores run smoothly. Plus, you’ll have the opportunity to develop your career to Store Manager and beyond.

Are you passionate about leading a team to success? Can you inspire and coach a team to deliver the best customer experience, whilst exceeding sales?

We can offer you this:

  • A brand-new smartphone on an unlimited data plan from Three
  • Competitive salary + additional 25% on-track earnings paid monthly
  • 28 days leave + 3 personal days
  • Headspace subscription, family access to a digital GP
  • Employee discounts scheme, including deals for friends and family
  • Training courses and career development

Job Description:

  • Support the running of our retail stores and achieve KPI's
  • Ensure we always deliver unbeatable customer service and lead by example
  • Support a team in encouraging customers to enjoy our products - ensuring Advisors drive sales
  • Provide day to day operational assistance to the Store Manager
  • Coaching and developing your team to achieve high performance

Qualifications:

  • Working in a store management team to organise and support a team
  • A passion for customer service and leading by example
  • Experience working to and exceeding sales targets and KPI's
  • Experience managing a team and focusing on development

We are committed to equality in employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status or civil status and we want our teams to reflect this!

We are a Disability Confident Committed Employer. Need any reasonable adjustments? Let us know when you apply so we can support you throughout the interview process.

Retail Assistant Store Manager (Edinburgh) employer: Three

Three UK is an exceptional employer that champions a diverse and inclusive work culture, where every team member is valued for their unique contributions. As an Assistant Store Manager in Edinburgh, you will not only enjoy competitive pay and benefits, including a brand-new smartphone and generous leave, but also have ample opportunities for career advancement and personal development within a supportive environment. Join us to inspire your team, deliver outstanding customer experiences, and be part of a company that prioritises meaningful connections and employee growth.
T

Contact Detail:

Three Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant Store Manager (Edinburgh)

✨Tip Number 1

Get to know the company inside out! Research Three UK’s values, products, and recent news. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.

✨Tip Number 2

Practice your people skills! As an Assistant Store Manager, you'll need to inspire and coach your team. Role-play common scenarios with a friend to boost your confidence in handling customer interactions and team dynamics.

✨Tip Number 3

Showcase your leadership potential! Think of examples from your past where you've led a team or improved customer service. Be ready to share these stories during your interview to demonstrate how you can contribute to the store's success.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Three UK family. Let’s get you that job!

We think you need these skills to ace Retail Assistant Store Manager (Edinburgh)

Customer Service
Sales Target Achievement
Team Leadership
Coaching and Development
Operational Assistance
KPI Management
Communication Skills
Rapport Building
Problem-Solving Skills
Adaptability
Retail Management
Performance Management
Inclusivity Awareness

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for customer service and team leadership shine through. We want to see how you can inspire others and create amazing experiences for our customers!

Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the role of Assistant Store Manager. Focus on your achievements in sales and team development, as these are key to what we’re looking for.

Be Authentic: Don’t be afraid to show your personality! We value diversity and want to know who you are beyond your work experience. Share your unique qualities and how they can contribute to our vibrant team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our awesome team!

How to prepare for a job interview at Three

✨Know the Company Inside Out

Before your interview, make sure you understand Three UK's mission and values. Familiarise yourself with their products and services, especially how they aim to provide better connectivity for customers. This will show your genuine interest in the company and help you align your answers with their goals.

✨Showcase Your Leadership Skills

As an Assistant Store Manager, you'll need to inspire and coach your team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight your ability to motivate others and deliver exceptional customer service, as this is key to the role.

✨Prepare for Customer Scenarios

Think about common customer service scenarios you might face in retail. Be ready to discuss how you would handle difficult customers or upsell products effectively. Demonstrating your problem-solving skills and customer-centric approach will set you apart from other candidates.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions prepared that show your enthusiasm for the role and the company. You could ask about the team culture, opportunities for career development, or how success is measured in the store. This not only shows your interest but also helps you gauge if the company is the right fit for you.

Retail Assistant Store Manager (Edinburgh)
Three
Location: Edinburgh
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

T
  • Retail Assistant Store Manager (Edinburgh)

    Edinburgh
    Full-Time
    28800 - 43200 £ / year (est.)
  • T

    Three

    1000-5000
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>