At a Glance
- Tasks: Engage with customers, solve queries, and hit your KPIs.
- Company: Join a leading telecommunications provider with a diverse team.
- Benefits: Earn £12 per hour plus bonuses and receive extensive training.
- Why this job: Be part of a team dedicated to delivering exceptional customer experiences.
- Qualifications: Experience in customer-facing roles and strong communication skills.
- Other info: Great opportunity for personal development and career growth.
The predicted salary is between 12 - 16 £ per hour.
A leading telecommunications provider is seeking customer-focused individuals for a role offering £12 per hour.
Duties include engaging with customers, solving queries, and achieving KPIs.
Ideal candidates should have experience in customer-facing roles and excellent communication skills.
The position includes bonus opportunities and extensive training for personal development.
This is a great chance to be part of a diverse team committed to delivering exceptional customer experiences.
Mobile Retail Advisor - Unlimited Data Phone & 25% Bonus in Edinburgh employer: Three
Contact Detail:
Three Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Retail Advisor - Unlimited Data Phone & 25% Bonus in Edinburgh
✨Tip Number 1
Get to know the company! Research their values and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing common customer scenarios with a friend. It’ll boost your confidence and prepare you for real-life situations.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you’ve successfully resolved customer queries. This will demonstrate your ability to meet KPIs and deliver exceptional service.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application and get you on board. Plus, it’s a great way to ensure your details are in the right hands for this exciting opportunity.
We think you need these skills to ace Mobile Retail Advisor - Unlimited Data Phone & 25% Bonus in Edinburgh
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight any experience you've got in customer-facing roles. We want to see how you engage with customers and solve their queries, so share specific examples that showcase your communication skills.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the role. Mention how your skills align with our mission of delivering exceptional customer experiences.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the Mobile Retail Advisor role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the details you need about the role and our company!
How to prepare for a job interview at Three
✨Know Your Stuff
Before the interview, make sure you understand the telecommunications industry and the specific services offered by the company. Brush up on common customer queries and how to address them effectively.
✨Showcase Your Customer Skills
Prepare examples from your past experiences where you've successfully engaged with customers or resolved issues. Highlight your communication skills and how they helped in achieving positive outcomes.
✨Understand KPIs
Familiarise yourself with key performance indicators relevant to the role. Be ready to discuss how you can contribute to meeting or exceeding these targets based on your previous experiences.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and the company.