At a Glance
- Tasks: Drive ecommerce performance and enhance digital customer journeys for VodafoneThree.
- Company: Join a leading telecom brand with a focus on innovation and inclusivity.
- Benefits: Great pay, bonuses, up to 28 days off, and personalised benefits.
- Other info: Embrace a culture of inclusion and continuous improvement.
- Why this job: Make a real impact in a dynamic digital environment while developing your career.
- Qualifications: Experience in ecommerce trading and strong analytical skills required.
The predicted salary is between 40000 - 50000 £ per year.
Full‑time, 12‑month maternity cover. Location: Newbury Hybrid. Working hours: Full time 37.5 hours per week – Mon to Fri.
About the role
This role sits within the Digital organisation and directly supports one of the Digital Sales Leads. The Ecommerce Manager is responsible for driving performance for a specific Line of Business across a single brand, delivering trading outcomes, improving digital journeys, and ensuring our products are beautifully represented and easy for customers to buy. They translate commercial targets into digital execution, working cross‑functionally with brand, proposition, performance, product, and technology teams.
Key Responsibilities
- Deliver daily, weekly, and monthly ecommerce plans & trading performance for your assigned Line of Business (e.g., Handsets / SIMO / Home Broadband / Upgrades).
- Execute the digital sales and merchandising plan, ensuring accurate product representation, competitive positioning, and compelling onsite execution.
- Optimise ecommerce journeys for conversion, AOV, attach rate, and efficiency, using data and insights to prioritise improvements.
- Work closely with the Digital Sales Lead to translate commercial targets into a tactical execution plan across the digital shopfront.
- Monitor competitor and market activity daily, highlighting risks and opportunities and recommending rapid trading actions.
- Partner with SEO, CRO, analytics, and performance marketing teams to enhance visibility, traffic quality, and journey effectiveness.
- Ensure digital channel readiness for propositions, launches, price changes, and promotions, working with Channel Delivery & Operations and cross‑functional teams.
- Represent the digital channel in trading forums, providing updates, performance commentary, and actions.
- Drive continuous improvement through AB testing, personalisation, and insight‑led enhancements to product pages and journeys.
Who you are
- Experience in ecommerce trading or digital merchandising, ideally in telecoms, retail, or another high‑volume B2C environment.
- Strong understanding of ecommerce principles, onsite merchandising, conversion optimisation, and customer behaviour.
- Comfortable working with digital analytics tools (e.g., Adobe, Google Analytics, Contentsquare) to derive actionable insights.
- Proven ability to execute against commercial plans and deliver measurable performance outcomes.
- High level of accuracy and attention to detail when managing product, pricing, and digital content.
- Ability to work cross‑functionally and influence stakeholders across commercial, product, brand, and technology teams.
- Strong problem‑solving skills with a data‑driven approach to decision‑making.
- Excellent communication skills with the ability to articulate performance drivers and recommended actions.
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply; you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
Benefits
- Great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work.
- You can personalise benefits such as discounts, vouchers, a pension plan and loads more.
- We help with your career through learning tools and top‑notch parental leave policies.
Background checks and regulatory compliance
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee‑led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, please contact your recruiter directly or email jobs@three.co.uk for guidance.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine‑tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
VodafoneThree - Ecommerce Manager - 12 month Maternity Cover employer: Three UK
VodafoneThree is an exceptional employer that prioritises employee well-being and professional growth, offering competitive pay, generous leave policies, and a vibrant hybrid work culture in Newbury. With a strong commitment to inclusion and diversity, employees are encouraged to bring their authentic selves to work while benefiting from tailored career development opportunities and a supportive environment that fosters collaboration across teams.
StudySmarter Expert Advice🤫
We think this is how you could land VodafoneThree - Ecommerce Manager - 12 month Maternity Cover
✨Tip Number 1
Get to know the company inside out! Research VodafoneThree's values, recent projects, and their approach to ecommerce. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to ecommerce management and be ready to discuss your past experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and the role. They might even share tips that could give you an edge during the interview process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace VodafoneThree - Ecommerce Manager - 12 month Maternity Cover
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the key responsibilities and skills mentioned in the job description. Highlight your ecommerce experience and any relevant achievements to show us you're the perfect fit for the Ecommerce Manager role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're excited about this role and how your background aligns with our needs. Be genuine and let your personality shine through—this is your chance to make a great first impression!
Showcase Your Data Skills:Since the role involves working with digital analytics tools, mention any experience you have with platforms like Google Analytics or Adobe. Share specific examples of how you've used data to drive performance improvements in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the recruitment process.
How to prepare for a job interview at Three UK
✨Know Your Ecommerce Stuff
Make sure you brush up on your ecommerce principles and digital merchandising skills. Be ready to discuss how you've optimised conversion rates or improved customer journeys in past roles. This will show that you understand the key responsibilities of the Ecommerce Manager position.
✨Data is Your Best Friend
Familiarise yourself with digital analytics tools like Google Analytics or Adobe. Prepare to share specific examples of how you've used data to drive decisions or improve performance. This will demonstrate your data-driven approach, which is crucial for this role.
✨Cross-Functional Collaboration
Think of examples where you've worked with different teams, such as marketing, product, or technology. Be ready to explain how you influenced stakeholders and drove projects forward. This will highlight your ability to work cross-functionally, a key aspect of the job.
✨Stay Ahead of the Competition
Research VodafoneThree's competitors and current market trends. Be prepared to discuss potential risks and opportunities you see in the market. This shows that you're proactive and can think strategically about trading actions, which is essential for the Ecommerce Manager role.
