At a Glance
- Tasks: Engage customers and enhance their experience with innovative products.
- Company: Join a dynamic retail team in Torquay with a focus on customer satisfaction.
- Benefits: Earn £13.72 per hour plus a 15% bonus, with up to 31 days off.
- Other info: Full training provided and opportunities for personal growth.
- Why this job: Be part of a team that transforms everyday moments into extraordinary experiences.
- Qualifications: Passion for customer service and teamwork; no prior product knowledge needed.
The predicted salary is between 13 - 14 £ per hour.
Retail Customer Advisor (Torquay) – 24 Hours Part‑time
Location: Torquay
Salary: £13.72 per hour + an on‑target bonus of 15% paid monthly based on the store’s performance
Working Hours: 24 hours across 4 days per week, including weekends on a rotation basis
Key Responsibilities
- Customer Engagement: Enhance the customer journey through meaningful interactions, leaving customers feeling positive and valued.
- Service Excellence: Create exceptional experiences by tailoring and promoting innovative products and services.
- Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.
- Solution Efficiency: Provide personalised solutions for customers with general mobile or network‑related enquiries, ensuring prompt resolution.
It all starts with you. We are looking for individuals who want to "wow" our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.
Qualifications and Personal Attributes
- Customer Focused: Strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.
- Team Collaboration: Ability to work well within a team, contributing to a positive and high‑performing environment.
- Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.
Full training will be provided so no prior knowledge of our products is required – ambition and the drive to learn matter most.
Benefits
We care about our people’s success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays. You can personalise our benefits for you and your family, including discounts, vouchers, a pension plan and more.
Need to know
We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee‑led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance.
Torquay Retail Advisor - Part-Time with 15% Bonus employer: Three UK
Join our dynamic team in Torquay as a Retail Customer Advisor, where we prioritise exceptional customer service and foster a collaborative work culture. Enjoy competitive pay, a generous bonus structure, and up to 31 days off, alongside personalised benefits that cater to you and your family. With comprehensive training and a commitment to employee growth, we empower you to thrive in a rewarding environment that values your contributions and encourages innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Torquay Retail Advisor - Part-Time with 15% Bonus
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer engagement skills! Think of scenarios where you can demonstrate how you'd enhance a customer's journey. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Be ready to showcase your problem-solving abilities. Prepare examples of how you've tackled challenges in the past, especially in a team setting. This will highlight your resourcefulness and collaboration skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the team!
We think you need these skills to ace Torquay Retail Advisor - Part-Time with 15% Bonus
Some tips for your application 🫡
Show Your Customer Passion:When writing your application, let us see your enthusiasm for delivering exceptional customer service. Share examples of how you've made customers feel valued in the past – it’s all about that positive vibe!
Tailor Your Application:Make sure to customise your application to highlight how your skills align with the key responsibilities listed in the job description. We want to know how you can enhance the customer journey and drive sales!
Be Yourself:Don’t be afraid to let your personality shine through in your written application. We’re looking for individuals who can 'wow' our customers, so show us what makes you unique and how you can contribute to our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our awesome team in Torquay!
How to prepare for a job interview at Three UK
✨Know Your Customer Engagement Strategies
Before the interview, think about how you can enhance customer journeys. Prepare examples of how you've positively impacted customer experiences in the past. This will show your passion for delivering exceptional service.
✨Showcase Your Team Spirit
Since teamwork is key, be ready to discuss how you've collaborated with others in previous roles. Share specific instances where your contributions helped achieve team goals, highlighting your ability to create a positive environment.
✨Demonstrate Problem-Solving Skills
Prepare to talk about challenges you've faced and how you resolved them. Think of scenarios where you provided personalised solutions to customer enquiries, showcasing your resourcefulness and proactive approach.
✨Express Your Willingness to Learn
As full training will be provided, emphasise your ambition and drive to learn new things. Share examples of how you've quickly adapted to new products or services in the past, demonstrating your eagerness to grow within the role.
