Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers and provide tailored solutions in a dynamic retail environment.
- Company: Join VodafoneThree, a leader in connectivity and innovation.
- Benefits: Earn £12.60 per hour, plus bonuses and 31 days of holiday.
- Why this job: Be part of a team that values your unique perspective and fosters growth.
- Qualifications: Passion for customer service and teamwork; no prior experience needed.
- Other info: Enjoy perks like discounts, a free phone, and ongoing development opportunities.
The predicted salary is between 10 - 15 £ per hour.
Location: 12 Union Street, Torquay, United Kingdom, TQ2 5PL
Salary: £12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performance
Working Hours: 20 hours across 4 days per week, including weekends on a rotation basis
We’re here to build a network the UK can count on – one that connects people, places and potential. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here.
As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.
Key Responsibilities:- Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.
- Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services.
- Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting performance goals.
- Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.
- Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.
- Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment.
- Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.
Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most.
We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being.
Benefits:- A free staff handset + unlimited sim card
- 4.5% employer pension contribution
- Life assurance
- Holiday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)
- A Tastecard membership
- Money to spend with Uber
- Access to discounts across thousands of retailers, activities, gyms, and health clubs with our Perks at Work scheme
- Opportunity to win ‘Three Celebrates’ monthly and annual awards
We care about our people’s success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, please contact your recruiter directly or email jobs@three.co.uk for guidance.
Retail Customer Advisor (Torquay) - 20 Hours employer: Three UK
Contact Detail:
Three UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Advisor (Torquay) - 20 Hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on VodafoneThree. Understand their values, mission, and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and teamwork experience. Remember, they want to see how you can wow their customers!
✨Tip Number 3
Dress to impress! Even if the store has a casual vibe, showing up looking smart and professional can make a great first impression. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Retail Customer Advisor (Torquay) - 20 Hours
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application for the Retail Customer Advisor role. Highlight your customer service experience and any relevant skills that align with our values at VodafoneThree. This shows us you’re genuinely interested!
Show Your Passion: We love candidates who are passionate about technology and customer service. Share examples of how you've wowed customers in the past or how you’ve used tech to solve problems. It’ll help us see your enthusiasm!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits there.
How to prepare for a job interview at Three UK
✨Know Your Stuff
Before the interview, make sure you’re familiar with Three's products and services. This will help you answer questions confidently and show your genuine interest in the role. A little research goes a long way!
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your customer-focused mindset will resonate well, as this role is all about creating exceptional experiences.
✨Be a Team Player
Three values collaboration, so be ready to discuss how you work within a team. Share instances where you contributed to a positive team environment or helped achieve collective goals. It’s all about showing you can fit into their culture!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
