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- Tasks: Lead and inspire your team to deliver exceptional customer experiences and achieve sales targets.
- Company: Join Three UK, a company dedicated to building a connected future for everyone.
- Benefits: Enjoy a competitive salary, bonuses, free staff handset, and discounts across thousands of retailers.
- Why this job: Be part of a dynamic team that values diversity and empowers you to grow and innovate.
- Qualifications: Management experience and a passion for customer service are essential; training provided.
- Other info: Flexible working hours and a supportive culture that prioritises your well-being.
The predicted salary is between 28800 - 42000 £ per year.
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Retail Store Manager (Hull – St Stephens), Hull
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Client:
Three UK
Location:
Hull, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
0849ad9cd5a3
Job Views:
8
Posted:
19.08.2025
Expiry Date:
03.10.2025
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Job Description:
Job Description
As a Store Manager at Three UK, your role will be pivotal in guiding and inspiring your team to deliver the best customer experience whilst achieving and exceeding key performance indicators (KPIs) in a positive and high-performing work environment.
Key Responsibilities:
- Team Management: Manage, coach and develop your team equipping them with the skills and knowledge to build a cohesive and motivated team that is aligned with our brand values and objectives.
- Drive Commercial Excellence: Guide your team to achieve and surpass sales targets and KPIs through strategic planning and execution.
- Store Operations Management: Lead daily operational tasks to ensure seamless running of the store, maintaining high standards of efficiency and effectiveness.
- Elevate Performance: Utilise your commercial acumen to identify growth opportunities, implement innovative strategies, and consistently drive sales performance to new heights.
- Customer Engagement: Deliver outstanding customer service and create exceptional experiences to our customers, setting a high standard by leading through example, tailoring and promoting our innovative products and services.
- Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.
Qualifications
It all starts with you. We are seeking a sales and customer service-focused individual looking to take on the management position within our store.
Key qualities include:
- Management Experience: Prior experience in a lead store management role or a desire to step up from a different leadership store position.
- Team Development: Experience coaching and developing others, motivated by fostering a high-performing and cohesive team environment.
- Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs, leading by example.
- Sales Achievement: Track record of guiding a team to work towards and exceed sales targets and key performance indicators (KPIs).
- Problem Solving: Resourceful and proactive in resolving general and escalated enquiries and challenges.
Full training will be provided so no prior knowledge of our products is required – ambition and the drive to learn matter most.
Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow. We\’ll support you with ongoing development opportunities to build your skills and confidence, so you can own where you go as a Store Manager and beyond.
Additional Information
We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being.
At Three, we offer a range of benefits:
- A free staff handset + unlimited sim card
- 4.5% employer pension contribution
- Life assurance
- Holiday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)
As a bonus, within retail, you will also receive:
- A Tastecard membership
- Money to spend with Uber
- Access to discounts across thousands of retailers, activities, gyms, and health clubs with our Perks at Work scheme
- Opportunity to win ‘Three Celebrates’ monthly and annual awards
Reasonable Adjustments
We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process
We’re committed to supporting you throughout every stage of your journey with us. If you need any additional support in your online assessment or interview, please contact the recruiter directly or email [emailprotected]
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Retail Store Manager (Hull - St Stephens) employer: Three UK
Contact Detail:
Three UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager (Hull - St Stephens)
✨Tip Number 1
Familiarise yourself with Three UK's brand values and mission. Understanding their commitment to customer service and community engagement will help you align your responses during the interview, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Prepare specific examples from your past experience that demonstrate your ability to lead a team and drive sales. Highlight instances where you've successfully coached team members or exceeded KPIs, as this will resonate well with the hiring managers.
✨Tip Number 3
Research the Hull St Stephen’s Shopping Centre and its surrounding retail environment. Being knowledgeable about the local market and competitors can give you an edge in discussions about driving commercial success in the store.
✨Tip Number 4
Demonstrate your passion for customer service by preparing to discuss how you would create exceptional customer experiences. Think of innovative ideas that could enhance customer engagement in the store, as this aligns with Three UK's focus on outstanding service.
We think you need these skills to ace Retail Store Manager (Hull - St Stephens)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and qualifications required for the Retail Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your management experience, particularly in retail or customer service. Provide specific examples of how you've successfully led teams, achieved sales targets, and delivered exceptional customer service.
Showcase Your Leadership Skills: Demonstrate your ability to coach and develop a team. Include examples of how you've motivated staff, resolved conflicts, and created a positive work environment that aligns with the company's values.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the role and the company. Mention why you want to work for Three UK and how you can contribute to their mission of building a connected nation.
How to prepare for a job interview at Three UK
✨Show Your Leadership Skills
As a Retail Store Manager, you'll be expected to lead and inspire your team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and development. Highlight any specific achievements that demonstrate your ability to drive performance.
✨Understand the Company Culture
Three UK values inclusivity and community. Research their culture and be ready to discuss how your values align with theirs. Share experiences where you've contributed to a positive team environment or enhanced customer engagement.
✨Prepare for Sales Scenarios
Since driving sales is a key responsibility, think about how you would approach achieving sales targets. Be prepared to discuss strategies you've used in the past to exceed KPIs and how you would implement similar strategies at Three UK.
✨Demonstrate Customer Focus
Exceptional customer service is crucial in this role. Prepare to share specific examples of how you've gone above and beyond for customers. Discuss how you would ensure your team delivers outstanding service and creates memorable customer experiences.