At a Glance
- Tasks: Engage customers and provide tailored solutions for their mobile needs.
- Company: Join Three UK, a leader in innovative mobile services.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic team environment with a focus on personal development.
- Why this job: Make a difference in customer experiences while working with cutting-edge products.
- Qualifications: Passion for customer service and a knack for sales.
The predicted salary is between 25000 - 30000 Β£ per year.
As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store.
Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.
Responsibilities
- Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.
- Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services.
- Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.
- Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.
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We think you need these skills to ace Retail Customer Advisor (Trowbridge) - 30 hours
Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Teamwork
Customer Service
Team Collaboration