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For Companies At a Glance
- Tasks: Engage customers and enhance their experience with tailored solutions.
- Company: Join a dynamic retail team in a vibrant shopping centre.
- Benefits: Earn £13.72 per hour, bonuses, and enjoy up to 31 days off.
- Other info: Full training provided and opportunities for personal growth.
- Why this job: Make a real difference in customer satisfaction while developing your skills.
- Qualifications: No prior experience needed; just bring your passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Location: 7 (unit 11) Ankerside Shopping Centre, George Street, Tamworth, United Kingdom, B79 7LQ
Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on store performance.
Working Hours: 16 hours across 3 days per week, including weekends on a rotation basis.
Key Responsibilities
- Customer Engagement: Enhance the customer journey through meaningful interactions, leaving customers feeling positive and valued.
- Service Excellence: Create exceptional experiences by tailoring and promoting innovative products and services.
- Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting performance goals.
- Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a prompt resolution.
- Customer Focused: Passion for delivering exceptional customer service and understand and meet customer needs.
- Team Collaboration: Work well within a team, contributing to a positive and high-performing environment.
- Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.
Full training will be provided so no prior knowledge of our products is required. Ambition and the drive to learn matter most.
What We Offer
- Great pay, bonuses, up to 31 days off plus 2 bank holidays.
- Personalise benefits such as discounts, vouchers, a pension plan and more.
- Opportunities for learning & development.
Retail Customer Advisor (Tamworth) - 16 hours employer: Three UK
Contact Detail:
Three UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Advisor (Tamworth) - 16 hours
✨Tip Number 1
Get to know the company! Research their values and what they stand for. This will help you connect with the team during your interview and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice your customer engagement skills. Role-play with a friend or family member to simulate real-life scenarios. This will help you feel more confident when discussing how you can enhance the customer journey.
✨Tip Number 3
Prepare some examples of how you've delivered exceptional service in the past. Think about times when you went above and beyond to meet customer needs, as this will demonstrate your passion for service excellence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join our team at StudySmarter.
We think you need these skills to ace Retail Customer Advisor (Tamworth) - 16 hours
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share any experiences where you've gone the extra mile to make someone’s day better. We want to see that spark!
Tailor Your Application: Make sure to customise your application to highlight how your skills match the key responsibilities listed in the job description. We’re looking for specific examples of how you’ve engaged with customers and driven sales.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your strengths.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Three UK
✨Know Your Customer Engagement
Familiarise yourself with the importance of customer engagement. Think about how you can enhance the customer journey and leave them feeling valued. Prepare examples from your past experiences where you’ve made a positive impact on customers.
✨Showcase Your Service Excellence
Be ready to discuss how you create exceptional experiences for customers. Think of specific instances where you tailored services or products to meet customer needs. This will demonstrate your ability to drive sales and meet performance goals.
✨Demonstrate Problem-Solving Skills
Prepare to share examples of how you've tackled challenges in previous roles. Highlight your resourcefulness and proactive approach to resolving customer enquiries, as this is key for the role of a Retail Customer Advisor.
✨Emphasise Team Collaboration
Since teamwork is crucial, think about times when you’ve contributed to a positive team environment. Be ready to discuss how you work well with others and support your colleagues to achieve common goals.