At a Glance
- Tasks: Engage customers, provide tailored solutions, and achieve sales performance goals.
- Company: Join Three UK, a leading mobile network provider focused on customer satisfaction.
- Benefits: Enjoy competitive pay, bonuses, and up to 31 days off plus 2 bank holidays.
- Other info: Position requires working 24 hours across 4 days, including weekends.
- Why this job: Be part of a dynamic team in Macclesfield, enhancing customer experiences daily.
- Qualifications: No prior knowledge needed; enthusiasm and willingness to learn are essential.
The predicted salary is between 13.72 - 13.72 £ per hour.
Part-time Retail Customer Advisor Location: 27/29 Market Place, Macclesfield, United Kingdom, SK10 1DY
Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on the store's performance
Working Hours: 24 hours across 4 days per week, including weekends on a rotation basis
As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store.
- Customer Engagement: Enhance the customer journey through meaningful interactions, leaving customers feeling positive and valued.
- Service Excellence: Create exceptional experiences by tailoring and promoting innovative products and services.
- Performance Enhancement: Achieve personal and store Key Performance Indicators by driving sales and meeting performance goals.
- Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a prompt resolution.
- Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.
- Team Collaboration: Ability to work well within a team, contributing to a positive and high-performing environment.
- Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.
Qualifications: No prior product knowledge required; enthusiasm and a drive to learn are key. Full training will be provided. Ability to work shift patterns including weekends.
Benefits: Competitive pay and bonuses. Up to 31 days off plus 2 bank holidays. Personalised benefits such as discounts, vouchers, and a pension plan.
Retail Customer Advisor (Macclesfield) - 24 hours employer: Three UK
Three UK is located in Macclesfield, offering a vibrant work environment with a focus on customer engagement. Employees enjoy personalized benefits like discounts and a pension plan, alongside a commitment to training and development.
