At a Glance
- Tasks: Engage customers and create exceptional experiences with innovative products.
- Company: Dynamic retail environment focused on customer satisfaction.
- Benefits: Competitive pay, bonuses, discounts, and up to 31 days off.
- Other info: Full training provided; we support diverse needs during the interview process.
- Why this job: Join a supportive team and develop your skills while making customers smile.
- Qualifications: Passion for customer service and a willingness to learn.
The predicted salary is between 15.1 - 15.1 £ per hour.
Full time Salary: £15.10 per hour + an on-target bonus of 15% paid monthly based on store performance.
Working Hours: 30 hours across 5 days per week, including weekends on a rotation basis.
Key Responsibilities:
- Customer Engagement: enhance the customer journey through meaningful interactions that leave customers feeling positive and valued.
- Service Excellence: create exceptional experiences by tailoring and promoting our innovative products and services.
- Performance Enhancement: achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.
- Solution Efficiency: provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a prompt resolution.
Required Attributes:
- Customer Focused: strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.
- Team Collaboration: ability to work well within a team, contributing to a positive and high-performing environment.
- Problem Solving: resourceful and proactive in resolving customer enquiries and challenges.
- Adaptability: no prior product knowledge required, but ambition and the drive to learn matter most. Full training will be provided.
What We Offer:
- Competitive pay and bonus structure.
- Up to 31 days off plus 2 bank holidays.
- Benefits such as discounts, vouchers, pension plan, and more.
- Ongoing development opportunities and learning & development tools.
- Support for health and well-being.
Need to Know: We ensure reasonable adjustments are available during the interview process. If you require accommodations such as extended time, breaks, sign-language interpreter, or assistive technology, please contact us via email. We believe everyone should have the opportunity to interview for a role that matches their skills.
Retail Customer Advisor (Fulham) - 30 hours employer: Three UK
As a Retail Customer Advisor in Fulham, you will join a dynamic team that prioritises exceptional customer service and personal growth. With competitive pay, a generous bonus structure, and up to 31 days off, our supportive work culture fosters collaboration and continuous development, ensuring you thrive in your role while enjoying a healthy work-life balance. We are committed to inclusivity and provide all necessary support during the interview process, making us an excellent employer for those seeking meaningful and rewarding employment.
