Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers and provide tailored solutions in a vibrant retail environment.
- Company: Join VodafoneThree, a company dedicated to connecting communities and empowering individuals.
- Benefits: Enjoy a competitive salary, free staff handset, generous holiday allowance, and exclusive discounts.
- Why this job: Be part of a team that values your unique perspective and fosters personal growth.
- Qualifications: Passion for customer service and teamwork; no prior experience needed, just a drive to learn.
- Other info: Full training provided with ongoing development opportunities to enhance your skills.
As a Retail Customer Advisor at Three UK you will play a crucial role in understanding and meeting each customers unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting‑edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.
Key Responsibilities
- Customer Engagement: Enhance the customer journey through meaningful interactions that leave our customers feeling positive and valued.
- Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services.
- Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.
- Solution Efficiency: Provide personalised solutions for customers with general mobile or network‑related enquiries ensuring a resolution is given promptly.
Qualifications
It all starts with you. We are looking for individuals who want to wow our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.
Key qualities include
- Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.
- Team Collaboration: The ability to work well within a team contributing to a positive and high‑performing environment.
- Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.
Full training will be provided so no prior knowledge of our products is required – ambition and the drive to learn matter most.
Be part of a business that invests in your talent empowering you to innovate collaborate and grow. We will support you with ongoing development opportunities to build your skills and confidence so you can own where you go as a Customer Advisor and beyond.
Additional Information
We are a business built on people. We work hard to look after our customers and each and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well‑being.
At Three we offer a range of benefits
- A free staff handset unlimited sim card
- 4.5% employer pension contribution
- Life assurance
- Holiday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro‑rata)
As a bonus within retail you will also receive
- A Tastecard membership
- Money to spend with Uber
- Access to discounts across thousands of retailers activities gyms and health clubs with our Perks at Work scheme
- Opportunity to win Three Celebrates monthly and annual awards
What we offer
We care about our people’s success by offering great pay bonuses up to 31 days off plus 2 bank holidays and paid personal days for moments that truly matter (pro‑rata). You can personalise our benefits for you and your family like discounts vouchers a pension plan and loads more. We help with your career through our amazing learning & development tools.
Need to know
We believe everyone should have the opportunity to interview for a role that matches their collaboration with our Talent Diversity & Inclusion teams and our employee‑led DEI Networks. We identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey for example extended time or breaks in between online assessments, a sign language interpreter or assistive technology please contact your recruiter directly or email for guidance.
We use AI in different parts of our business to boost innovation improve efficiency and create new opportunities. We know many candidates use AI to fine‑tune their CVs or prepare for interviews but what we really care about is your unique experiences and achievements.
During the interview we want you to rely on your own knowledge and skills to show us who you really are your personality creativity and abilities. Above all we’re looking for authenticity and can’t wait to get to know the real you.
#VodafoneThree
#LI-Onsite
Remote Work: No
Employment Type: Full‑time
Key Skills
Sales Experience, Customer Service, Organizational skills, Basic Math, POS, Millennium, Accounting, Retail Sales, Upselling, Product Demos, Guest Services, Lead Generation
Experience: years
Vacancy: 1
#J-18808-Ljbffr
Retail Customer Advisor (Crewe) 24 hours employer: Three UK
Contact Detail:
Three UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Advisor (Crewe) 24 hours
✨Tip Number 1
Get to know the company! Before your interview, dive into VodafoneThree's values and mission. This will help you connect your experiences with what they stand for, showing that you're not just another candidate but someone who truly aligns with their vision.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of a mirror. Focus on how you can demonstrate your customer service skills and problem-solving abilities, which are key for the Retail Customer Advisor role.
✨Tip Number 3
Show your personality! VodafoneThree values authenticity, so don’t be afraid to let your true self shine through during the interview. Share personal stories that highlight your passion for customer service and teamwork.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining the team at VodafoneThree. Let’s get you that job!
We think you need these skills to ace Retail Customer Advisor (Crewe) 24 hours
Some tips for your application 🫡
Show Your Customer Passion: When writing your application, let us see your enthusiasm for customer service shine through! Share specific examples of how you've gone above and beyond to help customers in the past.
Tailor Your CV: Make sure your CV is tailored to the Retail Customer Advisor role. Highlight any relevant experience or skills that align with our values at VodafoneThree, especially around teamwork and problem-solving.
Be Authentic: We want to get to know the real you! Don’t be afraid to showcase your personality in your application. Authenticity is key, so let your unique experiences and achievements come through.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of it during the hiring process!
How to prepare for a job interview at Three UK
✨Know Your Stuff
Before the interview, make sure you familiarise yourself with VodafoneThree's products and services. Understanding what they offer will help you engage with the interviewer and demonstrate your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting your customer-focused mindset will resonate well, as this role is all about enhancing the customer journey.
✨Team Player Vibes
Since teamwork is key in this role, think of instances where you've successfully collaborated with others. Be ready to discuss how you contribute to a positive team environment and how you can help achieve store KPIs together.
✨Be Yourself
VodafoneThree values authenticity, so don’t be afraid to let your personality shine through during the interview. Share your unique experiences and how they’ve shaped you, as they want to see the real you!
