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- Tasks: Support the Store Manager in daily operations and drive store performance.
- Company: Join Three UK, a leader in connectivity and digital empowerment.
- Benefits: Enjoy a competitive salary, bonuses, free staff handset, and generous holiday allowance.
- Why this job: Be part of a team that values diversity and fosters personal growth.
- Qualifications: Looking for sales-focused individuals with leadership potential and a passion for customer service.
- Other info: Full training provided; no prior product knowledge required.
The predicted salary is between 25000 - 35000 £ per year.
Retail Assistant Store Manager (Fareham)
Three UK Fareham, England, United Kingdom
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Retail Assistant Store Manager (Fareham)
Three UK Fareham, England, United Kingdom
4 days ago Be among the first 25 applicants
Join to apply for the Retail Assistant Store Manager (Fareham) role at Three UK
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Company Description
Salary: Negotiable based on experience + an on-target bonus of 25%, paid out monthly based on your store\’s performance
Company Description
Salary: Negotiable based on experience + an on-target bonus of 25%, paid out monthly based on your store\’s performance
Hours: 37.5 hours across 5 days per week, including weekends on a rotation basis
Who We Are
We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.
We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.
We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.
Why VodafoneThree
Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.
We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.
You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.
We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.
The Fareham Three Store is a modern and customer-friendly retail space, offering the latest smartphones, accessories, and mobile services. Friendly and knowledgeable staff provide expert assistance, located in the bustling town center of Fareham, within the Fareham Shopping Centre. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Assistant Store Managers play a huge part in supporting our Store Managers to ensure our stores run smoothly.
Job Description
As a Retail Assistant Store Manager at Three UK, you will play a pivotal role in supporting the Store Manager with retail operations and ensuring the success of your store. You will be instrumental in driving store performance as well as being a role model for the team to deliver an exceptional customer experience.
Key Responsibilities:
- Team Management Support: Coach and develop your team, in the absence of the Store Manager, equipping them with the skills and knowledge to achieve outstanding performance and exceed sales targets.
- Store Operations Support: Oversee daily operational tasks to ensure the store runs seamlessly, maintaining high efficiency and effectiveness standards.
- Customer Engagement: Deliver outstanding customer service to our customers and set a high standard by leading through example.
- Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services.
- Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.
- Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.
Qualifications
It all starts with you. We are seeking a sales and customer service-focused individual looking to take on a lead position within our store.
Key qualities include:
- Leadership Qualities: Prior experience in a store management role or a desire to step up from an advisor position.
- Team Development: Motivated by the opportunity to coach and develop others, fostering a high-performing and cohesive team environment.
- Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs, leading by example.
- Sales Achievement: Proven ability to work towards and exceed sales targets and key performance indicators (KPIs), leading by example.
- Problem Solving: Resourceful and proactive in resolving general and escalated enquiries and challenges.
Full training will be provided so no prior knowledge of our products is required – ambition and the drive to learn matter most.
Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow. We\’ll support you with ongoing development opportunities to build your skills and confidence, so you can own where you go as an Assistant Manager and beyond.
Additional Information
We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being.
At Three, we offer a range of benefits:
- A free staff handset + unlimited sim card
- 4.5% employer pension contribution
- Life assurance
- Holiday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)
As a bonus, within retail, you will also receive:
- A Tastecard membership
- Money to spend with Uber
- Access to discounts across thousands of retailers, activities, gyms, and health clubs with our Perks at Work scheme
- Opportunity to win ‘Three Celebrates’ monthly and annual awards
Reasonable Adjustments
We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process
We’re committed to supporting you throughout every stage of your journey with us. If you need any additional support in your online assessment or interview, please contact the recruiter directly or email jobs@three.co.uk
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Telecommunications
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Retail Assistant Store Manager (Fareham) employer: Three UK
Contact Detail:
Three UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Store Manager (Fareham)
✨Tip Number 1
Familiarise yourself with Three UK's products and services. Understanding the latest smartphones and mobile plans will not only help you in customer interactions but also demonstrate your enthusiasm for the role during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed or motivated a team in the past. This will be crucial as the role involves supporting the Store Manager and developing your team.
✨Tip Number 3
Research the local Fareham community and understand their needs regarding mobile connectivity. Being able to discuss how you can enhance customer experiences based on local insights will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to achieving sales targets. Think of specific strategies you've used in previous roles to exceed KPIs, as this is a key responsibility for the Assistant Store Manager position.
We think you need these skills to ace Retail Assistant Store Manager (Fareham)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and qualifications required for the Retail Assistant Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Leadership Skills: Since the role involves team management, emphasise any previous leadership experience you have. Provide specific examples of how you've coached or developed a team in the past, showcasing your ability to motivate others.
Showcase Customer Service Experience: Three UK values exceptional customer service. Include examples from your past roles where you delivered outstanding service or resolved customer issues effectively. This will demonstrate your customer-focused approach.
Quantify Achievements: When discussing your sales achievements or performance metrics, use numbers to quantify your success. For instance, mention how you exceeded sales targets or improved team performance by a certain percentage.
How to prepare for a job interview at Three UK
✨Show Your Leadership Skills
As a Retail Assistant Store Manager, you'll need to demonstrate your leadership qualities. Be prepared to discuss your previous experiences in managing teams, coaching others, and how you can motivate your team to achieve sales targets.
✨Understand Customer Engagement
Three UK places a strong emphasis on customer service. Make sure you can articulate your approach to delivering exceptional customer experiences and provide examples of how you've successfully engaged with customers in the past.
✨Know the Company Values
Familiarise yourself with Three UK's mission and values. During the interview, express how your personal values align with theirs, particularly around inclusivity and community engagement, as this will show that you're a good cultural fit.
✨Prepare for Performance Metrics
Be ready to discuss how you have previously met or exceeded sales targets and KPIs. Think of specific examples where you drove performance in a retail environment, as this will highlight your ability to contribute to the store's success.
