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- Tasks: Support the Store Manager and drive store performance while leading a dynamic team.
- Company: Join Three UK, a people-focused company with an inclusive culture.
- Benefits: Competitive pay, bonuses, up to 31 days off, and personalised benefits.
- Other info: Full training provided; we invest in your growth and career development.
- Why this job: Make a real impact by delivering exceptional customer experiences and developing your leadership skills.
- Qualifications: Sales and customer service experience, with a passion for coaching and team development.
The predicted salary is between 25000 - 30000 £ per year.
As a Retail Assistant Store Manager at Three UK, you will play a pivotal role in supporting the Store Manager with retail operations and ensuring the success of your store. You will be instrumental in driving store performance as well as being a role model for the team to deliver an exceptional customer experience.
Key Responsibilities
- Team Management Support: Coach and develop your team, in the absence of the Store Manager, equipping them with the skills and knowledge to achieve outstanding performance and exceed sales targets.
- Store Operations Support: Oversee daily operational tasks to ensure the store runs seamlessly, maintaining high efficiency and effectiveness standards.
- Customer Engagement: Deliver outstanding customer service to our customers and set a high standard by leading through example.
- Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services.
- Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.
- Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.
Qualifications
It all starts with you. We are seeking a sales and customer service-focused individual looking to take on a lead position within our store. Key qualities include:
- Leadership Qualities: Prior experience in a store management role or a desire to step up from an advisor position.
- Team Development: Motivated by the opportunity to coach and develop others, fostering a high-performing and cohesive team environment.
- Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs, leading by example.
- Sales Achievement: Proven ability to work towards and exceed sales targets and key performance indicators (KPIs), leading by example.
- Problem Solving: Resourceful and proactive in resolving general and escalated enquiries and challenges.
Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most. Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow. We'll support you with ongoing development opportunities to build your skills and confidence, so you can own where you go as an Assistant Manager and beyond.
Additional Information
We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being.
What we offer
We care about our people’s success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning.
Retail Assistant Store Manager (Bangor - Wales) - 6 Month FTC employer: Three UK
Contact Detail:
Three UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Store Manager (Bangor - Wales) - 6 Month FTC
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Three UK on LinkedIn. A friendly chat can give you insider info about the company culture and what they really value in a Retail Assistant Store Manager.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your leadership skills.
✨Tip Number 3
Showcase your passion for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re not just a fit for the role, but a perfect match for their values.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can set you apart from other candidates. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Retail Assistant Store Manager (Bangor - Wales) - 6 Month FTC
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Assistant Store Manager role. Highlight your leadership experience and customer service skills, as these are key to what we’re looking for!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve exceeded sales targets or improved team performance in previous roles. We love seeing how you’ve made a difference!
Keep It Professional Yet Personal: While we want to see your professional side, don’t be afraid to let your personality shine through. A bit of authenticity can go a long way in making your application stand out to us.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Three UK
✨Know Your Stuff
Before the interview, make sure you understand Three UK's products and services. Familiarise yourself with their customer service approach and think about how you can contribute to enhancing the customer experience.
✨Showcase Your Leadership Skills
Be ready to discuss your previous experiences in team management. Think of specific examples where you've coached or developed team members, and how that led to improved performance or sales.
✨Demonstrate Customer Focus
Prepare to share instances where you've gone above and beyond for customers. Highlight your problem-solving skills and how you’ve tailored solutions to meet customer needs, as this is crucial for the role.
✨Set Your Goals
Think about how you would approach achieving KPIs in this role. Be prepared to discuss your strategies for driving sales and improving store performance, showing that you're results-driven and proactive.