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- Tasks: Oversee outsourced services and ensure compliance with contract terms.
- Company: Leading telecommunications provider with a focus on innovation.
- Benefits: Competitive salary, bonuses, and flexible hybrid working model.
- Why this job: Join a dynamic team and drive performance improvements in a regulated environment.
- Qualifications: Experience managing outsourced service providers and strong partnership management skills.
- Other info: Opportunity for continuous improvement and career growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading telecommunications provider is seeking a Partner Governance Manager who will oversee outsourced services to ensure compliance with contract terms and performance improvements. This role, which supports a hybrid working model, emphasizes continuous improvement, performance oversight, and strong partnership management.
The ideal candidate will have experience managing outsourced service providers and must ensure alignment with KPIs in a regulated environment. Competitive benefits and bonuses included.
Hybrid Governance Lead – Contact Center Partnerships in Reading employer: Three UK
Contact Detail:
Three UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Governance Lead – Contact Center Partnerships in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecommunications industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that fits you perfectly.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of performance oversight and compliance. We recommend practising common interview questions related to managing outsourced services and KPIs, so you can showcase your expertise with confidence.
✨Tip Number 3
Don’t forget to highlight your experience in partnership management! When you get the chance to chat with potential employers, make sure to share specific examples of how you've improved performance and ensured compliance in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and eager to join our team.
We think you need these skills to ace Hybrid Governance Lead – Contact Center Partnerships in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with managing outsourced service providers. We want to see how you've ensured compliance and performance improvements in previous roles, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Hybrid Governance Lead role. Share specific examples of how you've aligned KPIs in a regulated environment and how you’ve fostered strong partnerships.
Showcase Continuous Improvement: In your application, emphasise any initiatives you've led that resulted in performance enhancements. We love candidates who are proactive about continuous improvement, so let us know how you've made a difference in past roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Three UK
✨Know Your KPIs
Make sure you understand the key performance indicators relevant to the role. Research how they apply to outsourced services and be ready to discuss how you've successfully managed KPIs in your previous roles.
✨Showcase Your Partnership Skills
Prepare examples of how you've built and maintained strong relationships with service providers. Highlight any specific strategies you've used to ensure compliance and performance improvements, as this will resonate well with the interviewers.
✨Emphasise Continuous Improvement
Be ready to talk about your approach to continuous improvement. Share specific instances where you've identified areas for enhancement and implemented changes that led to better outcomes in a regulated environment.
✨Familiarise Yourself with Hybrid Working
Since this role supports a hybrid working model, think about how you can effectively manage teams and partnerships in both remote and in-person settings. Discuss your experience with flexible work arrangements and how you ensure productivity and communication.
