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- Tasks: Engage customers and provide tailored solutions to enhance their experience.
- Company: Join Three UK, a leader in mobile technology and customer service.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values your input and creativity.
- Qualifications: Passion for customer service and a knack for problem-solving.
- Other info: Great chance to develop skills in a fast-paced retail environment.
The predicted salary is between 1040 - 1248 £ per month.
As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.
- Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.
- Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services.
- Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.
- Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.
Retail Customer Advisor (Orpington) - 30 Hours employer: Three UK
Contact Detail:
Three UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Advisor (Orpington) - 30 Hours
✨Tip Number 1
Get to know the company inside out! Research Three UK’s products and services so you can chat confidently about them during your interview. This shows you’re genuinely interested and ready to engage with customers.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories, as they’ll highlight your dedication to service excellence.
✨Tip Number 3
Show off your teamwork spirit! Retail is all about collaboration, so be prepared to discuss how you’ve worked with others to hit targets or solve problems. We love seeing candidates who thrive in a team environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Three UK!
We think you need these skills to ace Retail Customer Advisor (Orpington) - 30 Hours
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to meet customers' needs, just like you'll be doing as a Retail Customer Advisor.
Know Our Products: Familiarise yourself with Three UK's products and services before applying. Mentioning specific products in your application shows us that you're genuinely interested and ready to promote our innovative offerings.
Tailor Your Application: Don’t send a generic application! Tailor your CV and cover letter to reflect the skills and experiences that align with the job description. We love seeing candidates who take the time to connect their background to what we’re looking for.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at Three UK
✨Know Your Stuff
Familiarise yourself with Three UK's products and services. Understand their features and benefits so you can confidently discuss how they meet customer needs. This knowledge will help you stand out as someone who is genuinely interested in providing excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Think about times when you resolved issues or created memorable experiences. This will demonstrate your dedication to service excellence, which is key for the role.
✨Understand the KPIs
Research what Key Performance Indicators (KPIs) are relevant for a Retail Customer Advisor at Three UK. Be ready to discuss how you can contribute to achieving these targets through your sales techniques and customer engagement strategies.
✨Practice Active Listening
During the interview, show that you can listen and respond thoughtfully. Practice active listening techniques, like summarising what the interviewer says before answering. This will highlight your ability to engage with customers meaningfully, which is crucial for the role.
