At a Glance
- Tasks: Create exceptional customer experiences and achieve sales goals in a dynamic retail environment.
- Company: Leading telecommunications company in the UK with a focus on customer satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Join a vibrant team and make a real difference in customers' lives.
- Qualifications: Passion for retail and strong customer service skills required.
- Other info: Fast-paced environment with plenty of opportunities to shine.
The predicted salary is between 28800 - 43200 £ per year.
A leading telecommunications company in the UK is seeking a Retail Customer Advisor to enhance customer journey through meaningful interactions. In this role, you will create exceptional experiences, achieve sales performance goals, and provide solutions to customer inquiries.
Ideal candidates will have excellent customer service skills and a passion for retail, alongside the ability to meet sales targets. This position offers a dynamic work environment focused on customer satisfaction.
In-Store Customer Experience & Sales Advisor in Orpington employer: Three UK
Contact Detail:
Three UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Store Customer Experience & Sales Advisor in Orpington
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in enhancing the customer journey.
✨Tip Number 2
Practice your sales pitch! Since this role is all about achieving sales performance goals, think of ways to demonstrate your ability to sell products or services. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips on the company culture and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you’re serious about joining our team and enhancing customer experiences.
We think you need these skills to ace In-Store Customer Experience & Sales Advisor in Orpington
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how much you love creating exceptional customer experiences and how that passion can translate into sales success.
Highlight Your Customer Service Skills: Make sure to showcase your excellent customer service skills in your application. Share specific examples of how you've gone above and beyond to help customers, as this is key to enhancing the customer journey.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention how your skills align with our goals of achieving sales performance and providing solutions to customer inquiries.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Three UK
✨Know the Company Inside Out
Before your interview, do some homework on the telecommunications company. Understand their products, services, and customer service philosophy. This will help you tailor your answers and show that you're genuinely interested in enhancing the customer journey.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight situations where you resolved issues or created exceptional experiences. This will demonstrate your passion for retail and your ability to meet customer needs.
✨Be Ready to Discuss Sales Strategies
Since achieving sales performance goals is key in this role, think about how you can contribute to sales targets. Be prepared to discuss your approach to upselling or cross-selling products and how you would handle objections from customers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.