SMARTY Project Manager in Newbury

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working Hours: Full time 37.5 hours per week – Mon to Fri

Hybrid: We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Job Description: We’re creating something special. We are joining forces to create the biggest mobile network provider in the UK. Through our collective strengths and talents, we will transform customers’ experience and create a best‑in‑class network for coverage, connectivity, and reliability, delivering greater value and more choice for the nation than ever before.

Responsibilities:

• Responsible for the end to end & day to day management of the project;
• Set direction and provide leadership to the project team including internal and partner resources.
• Develop strong business wide stakeholder relationships.
• Work collaboratively with all delivery partners (internal/external) to understand the project demand and secure resources.
• Collaborative Leadership of functional groups of people, internally and sometimes externally, to work together to realise the projects business benefits & launch one or more MEDIUM to LARGE projects at a time.
• Responsible for ideation, definition, discovery, delivery, debrief and leadership of MEDIUM to LARGE projects so that they are correctly structured with an underpinned plan.
• Ensuring that initiatives are aligned where required with technical & business resources and progress is coordinated, risk‑managed and communicated.
• Ensuring learnings are tracked, shared and implemented to drive a culture of continual improvement across all initiatives.
• Responsible for assuring & governing that budget investments allocated to the project are effectively used to deliver business outcomes.
• Govern and assure that the project is being delivered effectively with aligned plans, timely escalations & mitigations.
• Project management execution (RAID, resource, cost, scope, plan, quality, communication & partner management) in alignment with SMARTY Ways of Working.
• Co‑ordinate business to review data from numerous sources to create Post Implementation reviews for new launches and channel changes, driving root cause analysis and process improvement to eliminate issues causing customer dissatisfaction.

Qualifications:

• Extensive experience in a digital business, ideally within Go‑To‑Market or Business Project Management roles, preferably in a start‑up or scale‑up environment, that works at pace.
• Proven experience of delivering complex outcomes using Agile project management frameworks (e.g. PRINCE2, PMP, APM), with a strong focus on the customer & continuous improvement.
• Self‑motivated, adaptable, and proactive, demonstrating strong communication, problem‑solving, and influencing skills to challenge complacency.
• Proven experience leading diverse initiatives (legal, commercial, CX, digital transformation) and inspiring, coaching, and motivating cross‑functional internal and external teams across the business and technology.
• Highly organised with the ability to manage multiple projects, timelines, business areas, KPIs, and priorities simultaneously, with strong attention to detail and accuracy.

Need to know:

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee‑led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine‑tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.