CX Insights & Performance Analyst (Mobile Services) in Newbury

CX Insights & Performance Analyst (Mobile Services) in Newbury

Newbury Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
Three UK

At a Glance

  • Tasks: Analyse customer experience data to drive service performance improvements.
  • Company: Three UK, a leading mobile services provider with a focus on innovation.
  • Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
  • Other info: Join a dynamic team dedicated to enhancing customer satisfaction.
  • Why this job: Make a real impact on customer experience in the mobile sector.
  • Qualifications: Experience in customer insights and strong data analysis skills required.

The predicted salary is between 35000 - 45000 Β£ per year.

Three UK is seeking a Customer Experience Data and Insight Specialist based in Newbury (Hybrid). This role focuses on improving service performance through actionable insights and balanced scorecards, driving enhancements aligned with strategic goals.

The ideal candidate will have proven experience in customer experience insights within the mobile sector, strong data analysis skills, and the ability to communicate complex data clearly to influence decisions.

CX Insights & Performance Analyst (Mobile Services) in Newbury employer: Three UK

Three UK is an excellent employer that fosters a dynamic and inclusive work culture, offering employees the chance to thrive in a hybrid environment in Newbury. With a strong focus on professional development, employees are encouraged to grow their skills in customer experience and data analysis, while enjoying competitive benefits and a supportive team atmosphere that values innovation and collaboration.

Three UK

Contact Details:

Three UK Recruitment Team

We think you need these skills to ace CX Insights & Performance Analyst (Mobile Services) in Newbury

Customer Experience Insights
Data Analysis
Communication Skills
Actionable Insights
Balanced Scorecards
Service Performance Improvement
Influencing Decisions