At a Glance
- Tasks: Engage customers and provide tailored solutions in a dynamic retail environment.
- Company: Join Three UK, a leading mobile network provider with a focus on customer experience.
- Benefits: Earn £13.72 per hour plus bonuses, enjoy up to 31 days off, and access personalised perks.
- Other info: Flexible shifts, including weekends, with full training provided for your success.
- Why this job: Make a real impact by enhancing customer journeys and driving sales in a fun team.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
The predicted salary is between 13.72 - 13.72 £ per hour.
Part-time Retail Customer Advisor Location: 27/29 Market Place, Macclesfield, United Kingdom, SK10 1DY
Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on the store's performance
Working Hours: 24 hours across 4 days per week, including weekends on a rotation basis
As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store.
Key Responsibilities- Customer Engagement: Enhance the customer journey through meaningful interactions, leaving customers feeling positive and valued.
- Service Excellence: Create exceptional experiences by tailoring and promoting innovative products and services.
- Performance Enhancement: Achieve personal and store Key Performance Indicators by driving sales and meeting performance goals.
- Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a prompt resolution.
- Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.
- Team Collaboration: Ability to work well within a team, contributing to a positive and high-performing environment.
- Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.
- No prior product knowledge required; enthusiasm and a drive to learn are key. Full training will be provided.
- Ability to work shift patterns including weekends.
- Competitive pay and bonuses.
- Up to 31 days off plus 2 bank holidays.
- Personalised benefits such as discounts, vouchers, and a pension plan.
- Learning & development tools.
EEO Statement: We believe everyone should have the opportunity to interview for a role that matches their skills. The Talent, Diversity & Inclusion teams and employee-led DEI Networks provide reasonable adjustments to accommodate accessibility needs during the interview process.
Retail Customer Advisor (Macclesfield) - 24 hours employer: Three UK
At Three UK, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values customer engagement and teamwork. Our Retail Customer Advisors in Macclesfield benefit from competitive pay, generous time off, and personalised perks, all while receiving comprehensive training and development opportunities to foster career growth. Join us to be part of a supportive environment where your contributions are recognised and rewarded, making a meaningful impact on our customers' experiences.
