At a Glance
- Tasks: Engage customers and provide tailored solutions in a dynamic retail environment.
- Company: Join VodafoneThree, a leader in connectivity and innovation.
- Benefits: Earn £13.72 per hour plus bonuses, with up to 31 days off.
- Other info: Full training provided, with ongoing development opportunities.
- Why this job: Be part of a team that transforms everyday moments through technology.
- Qualifications: Passion for customer service and teamwork; no prior experience needed.
The predicted salary is between 13.72 - 13.72 £ per hour.
Part-time position as a Retail Customer Advisor located at 6 King Street, Burns Mall Shopping Centre, Kilmarnock, United Kingdom, KA1 1LL.
Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance.
Key Responsibilities:
- Customer Engagement: Enhance the customer journey through meaningful interactions that leave our customers feeling positive and valued.
- Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services.
- Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.
- Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.
Key Skills:
- Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.
- Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment.
- Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.
Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most.
We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being.
What we offer:
- Great pay and bonuses.
- Up to 31 days off plus 2 bank holidays.
- Personalised benefits for you and your family, like discounts, vouchers, a pension plan, and more.
- Career development through amazing learning & development tools.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, please contact your recruiter directly or email jobs@three.co.uk for guidance.
We value authenticity and look forward to getting to know the real you.
Retail Customer Advisor (Kilmarnock) - 20 hours employer: Three UK
At VodafoneThree, we pride ourselves on being an exceptional employer that values diversity and fosters a supportive work culture. As a Retail Customer Advisor in Kilmarnock, you'll enjoy competitive pay, generous benefits including up to 31 days off, and ongoing development opportunities to help you grow your career. Join a team that genuinely cares about making a positive impact in the community while empowering you to bring your whole self to work.
