At a Glance
- Tasks: Engage customers and enhance their experience with our innovative products.
- Company: Join a dynamic retail team in Winchester with a focus on customer satisfaction.
- Benefits: Earn £13.72 per hour, plus bonuses and up to 31 days off!
- Other info: Enjoy a supportive team environment with full training provided.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: No prior experience needed; just bring your passion for customer service.
The predicted salary is between 27400 - 27400 £ per year.
Part-time Location: Winchester
Salary: £13.72 per hour + an on-target bonus of 15%, paid monthly based on store performance
Working Hours: 16 hours across 3 days per week, including weekends on a rotation basis
You will work in a retail environment supporting customers with our products and services, meeting sales targets and ensuring a positive customer experience.
Key Responsibilities- Customer Engagement: Enhance the customer journey through meaningful interactions, leaving customers feeling positive and valued.
- Service Excellence: Create exceptional experiences through tailoring and promoting innovative products and services.
- Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting performance goals.
- Solution Efficiency: Provide personalised solutions for customer mobile or network-related enquiries, ensuring a timely resolution.
- Customer Focused: Demonstrate passion for delivering exceptional customer service and understanding customer needs.
- Team Collaboration: Work well within a team, contributing to a positive high-performing environment.
- Problem Solving: Resolve customer enquiries and challenges proactively.
Full training will be provided, so no prior knowledge of our products is required. Use your ambition and drive to learn.
What We OfferWe care about our people’s success by offering great pay, bonuses, up to 31 days off plus two bank holidays, benefits such as discounts, vouchers, a pension plan and more.
Retail Customer Advisor (Winchester) - 16 Hours in Heath employer: Three UK
Contact Detail:
Three UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Advisor (Winchester) - 16 Hours in Heath
✨Tip Number 1
Get to know the company! Research their products and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to engage with customers.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to solve a problem or enhance a customer's experience. Role-playing with a friend can help you feel more prepared and relaxed.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the company culture before you even step in for an interview.
We think you need these skills to ace Retail Customer Advisor (Winchester) - 16 Hours in Heath
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've made customers feel valued and positive in previous roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities mentioned in the job description. We love seeing candidates who understand what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication that gets straight to the heart of your experience.
Apply Through Our Website: Make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Three UK
✨Know the Products
Even though full training will be provided, it’s a good idea to familiarise yourself with the products and services offered. This shows your enthusiasm and willingness to learn, which can impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your ability to enhance customer journeys will resonate well with the role's focus on service excellence.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, think of instances where you’ve successfully collaborated with others. Emphasising your ability to contribute to a positive team environment will make you stand out.
✨Be Ready to Problem Solve
Expect questions that assess your problem-solving skills. Prepare to discuss how you would handle common customer enquiries or challenges, showcasing your proactive approach to finding solutions.