Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers and provide tailored solutions in a dynamic retail environment.
- Company: Join Three UK, a leader in connectivity and community empowerment.
- Benefits: Earn £12.60/hour plus bonuses, enjoy 31 days off, and access exclusive discounts.
- Other info: Full training provided, with ongoing development opportunities to enhance your skills.
- Why this job: Be part of a team that values your unique perspective and fosters personal growth.
- Qualifications: Passion for customer service and teamwork; no prior experience needed.
The predicted salary is between 25000 - 30000 £ per year.
Three UK – Location: Unit M 17A Foyleside Shopping Centre, 19 Orchard Street, Londonderry, United Kingdom, BT48 6XY.
Salary: £12.60 per hour + an on‑target bonus of 25%, paid out monthly based on your store's performance.
Working Hours: Part time 24 hours across 4 days per week, including weekends on a rotation basis.
Company Description: We’re here to build a network the UK can count on – one that connects people, places and potential. We believe that everyone should feel they belong. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building.
Job Description: As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer’s unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting‑edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.
- Key Responsibilities:
- Customer Engagement: Enhance the customer journey through meaningful interactions that leave customers feeling positive and valued.
- Service Excellence: Create exceptional experiences by tailoring and promoting our innovative products and services.
- Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.
- Solution Efficiency: Provide personalised solutions for customers with general mobile or network‑related enquiries, ensuring a prompt resolution.
Qualifications: It all starts with you. We are looking for individuals who want to ‘wow’ our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.
- Key qualities include:
- Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.
- Team Collaboration: The ability to work well within a team, contributing to a positive and high‑performing environment.
- Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.
Full training will be provided, so no prior knowledge of our products is required – ambition and the drive to learn matter most. Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow.
Additional Information: We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well‑being.
- A free staff handset + unlimited SIM card.
- 4.5% employer pension contribution.
- Life assurance.
- Holiday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro‑rata).
As a bonus, within retail, you will also receive:
- A Tastecard membership.
- Money to spend with Uber.
- Access to discounts across thousands of retailers, activities, gyms and health clubs via our Perks at Work scheme.
- Opportunity to win ‘Three Celebrates’ monthly and annual awards.
What We Offer: We care about our people’s success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays and paid ‘personal’ days for moments that truly matter (pro‑rata). You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more.
Need to Know: We believe everyone should have the opportunity to interview for a role that matches their skills. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey—please contact your recruiter directly or email for guidance.
Retail Customer Advisor (Londonderry) - 24 hours in England employer: Three UK
Contact Detail:
Three UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Advisor (Londonderry) - 24 hours in England
✨Tip Number 1
Get to know the company! Before your interview, dive into Three UK's mission and values. Understanding what they stand for will help you connect your experiences to their goals, making you a standout candidate.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of a mirror. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 3
Show your passion for customer service! Think of specific examples where you’ve gone above and beyond for a customer. Sharing these stories will demonstrate your commitment to delivering exceptional service.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
We think you need these skills to ace Retail Customer Advisor (Londonderry) - 24 hours in England
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your unique experiences and what makes you tick.
Tailor Your Application: Make sure to customise your application for the Retail Customer Advisor role. Highlight your customer service skills and any relevant experience that shows how you can wow our customers!
Show Your Passion: We love candidates who are genuinely excited about technology and helping others. Share why you’re passionate about delivering exceptional customer service and how you can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at Three UK
✨Know the Company
Before your interview, take some time to research Three UK. Understand their mission, values, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Customer Advisor, your ability to connect with customers is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you tailored solutions to meet their needs, as this aligns perfectly with what Three UK is looking for.
✨Practice Team Collaboration Scenarios
Since teamwork is essential in this role, think of instances where you successfully collaborated with others. Be ready to discuss how you contributed to a positive team environment and achieved shared goals, as this will resonate well with the interviewers.
✨Be Authentic
Three UK values authenticity, so don’t be afraid to let your personality shine through during the interview. Share your unique experiences and how they’ve shaped you. Remember, they want to see the real you, so relax and be yourself!