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- Tasks: Engage customers and enhance their experience with our innovative products.
- Company: Join a people-focused business that values teamwork and inclusivity.
- Benefits: Earn £13.72 per hour, plus bonuses and up to 31 days off.
- Other info: Full training provided; no prior knowledge needed.
- Why this job: Make a real impact by transforming everyday moments for customers.
- Qualifications: Passion for customer service and a drive to learn.
The predicted salary is between 13 - 14 £ per hour.
Part‑time Location: Slough
Salary: £13.72 per hour + an on‑target bonus of 15%, paid out monthly based on your store's performance
Working Hours: 24 hours across 4‑5 days per week, including weekends on a rotation basis
Key Responsibilities- Customer Engagement: Enhance the customer journey through meaningful interactions that leave our customers feeling positive and valued.
- Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services.
- Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.
- Solution Efficiency: Provide personalised solutions for customers with general mobile or network‑related enquiries, ensuring a resolution is given promptly.
It all starts with you. We are looking for individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.
Key Skills- Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.
- Team Collaboration: The ability to work well within a team, contributing to a positive and high‑performing environment.
- Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.
Full training will be provided so no prior knowledge of our products is required – ambition and the drive to learn matter most.
We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day.
We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well‑being.
What we offerWe care about our people’s success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.
Retail Customer Advisor (Slough) - 24 hours in Colnbrook employer: Three UK
Contact Detail:
Three UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Advisor (Slough) - 24 hours in Colnbrook
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate how your skills align with the role of a Retail Customer Advisor.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your passion for customer service shine through. Share stories that highlight your problem-solving skills and how you've made customers feel valued in the past.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Customer Advisor (Slough) - 24 hours in Colnbrook
Some tips for your application 🫡
Show Your Customer Passion: When you're writing your application, make sure to highlight your love for customer service. We want to see how you can create those 'wow' moments for our customers, so share any relevant experiences that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention how your skills align with our key responsibilities and values – it’ll make you stand out!
Be Yourself: We’re all about authenticity here at StudySmarter. Let your personality shine through in your application. Share your story and what drives you to work in retail – we want to know the real you!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Three UK
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills before the interview. Think about times you've gone above and beyond for a customer, as this role is all about enhancing the customer journey. Be ready to share specific examples that showcase your passion for delivering exceptional service.
✨Show Off Your Team Spirit
This job requires teamwork, so be prepared to discuss how you collaborate with others. Think of instances where you've worked well in a team to achieve a goal or solve a problem. Highlighting your ability to contribute to a positive environment will definitely impress them.
✨Be a Problem Solver
Since you'll be dealing with customer enquiries, it's crucial to demonstrate your problem-solving skills. Prepare a few scenarios where you successfully resolved an issue for a customer. This will show that you're resourceful and proactive, which are key traits for this role.
✨Get Familiar with Their Products
Even though full training will be provided, having a basic understanding of the products and services offered can set you apart. Do a bit of research on their offerings and think about how you can tailor solutions for customers. This shows your ambition and drive to learn, which they value highly.