At a Glance
- Tasks: Engage customers and provide tailored solutions in a vibrant retail environment.
- Company: Join a dynamic team at Vodafone, known for its inclusive culture.
- Benefits: Earn £13.72 per hour plus bonuses, with flexible time off and discounts.
- Other info: Great opportunities for personal growth and career progression.
- Why this job: Make a real impact by delivering excellent customer service and achieving sales targets.
- Qualifications: No experience needed; just a passion for customer service and a proactive attitude.
The predicted salary is between 13.72 - 13.72 £ per hour.
Retail Customer Advisor (Brighton, Western Road) – 16 hours
We're looking for a part‑time Retail Customer Advisor to join our team in Brighton, Western Road.
This role focuses on delivering excellent customer service and achieving sales targets in a vibrant retail environment.
Part‑time
16 hours per week over 3‑4 days, including weekends on rotation.
Location
Brighton, Western Road.
Salary
£13.72 per hour + a 15% on‑target bonus paid monthly based on store performance.
Key Responsibilities
- Engage customers and guide them through the product range.
- Provide tailored solutions for mobile or network inquiries.
- Meet personal and store sales KPIs.
- Deliver a positive and inclusive customer experience.
- Collaborate with team members to maintain a high‑performing environment.
Qualifications & Training
- No prior product knowledge required; full training provided.
- A strong passion for customer service and the ability to understand and meet customer needs.
- A resourceful, proactive attitude towards problem‑solving.
- Ambition and drive to learn and grow within the business.
What We Offer
- Competitive hourly rate with performance bonus.
- Flexible pay structure: up to 31 days off plus 2 bank holidays.
- Personalised benefits: discounts, vouchers, pension plan, and more.
- Ongoing development opportunities and career progression.
- Additional Information
We support reasonable adjustments during the interview process. If you require any support, please contact our recruitment team.
- #Vodafone Three #LI-Onsite
- #J-18808-Ljbffr
Retail Customer Advisor (Brighton, Western Road) - 16 hours employer: Three UK
As a Retail Customer Advisor in Gloucester, you will join a dynamic team that prioritises exceptional customer service and personal growth. With competitive pay, generous bonuses, and up to 31 days off, our supportive work culture fosters collaboration and encourages ongoing development, making it an ideal environment for those looking to thrive in their careers. We are committed to inclusivity and provide tailored benefits to ensure every employee feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Customer Advisor (Brighton, Western Road) - 16 hours
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Three UK, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Customer Advisor (Brighton, Western Road) - 16 hours
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Three UK that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Three UK will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Three UK and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Three UK
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Three UK, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Three UK!
