Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers and provide tailored solutions in a dynamic retail environment.
- Company: Join VodafoneThree, a leader in connectivity and innovation.
- Benefits: Earn £12.60 per hour plus bonuses, with great perks like a free phone and discounts.
- Why this job: Be part of a team that values your individuality and empowers you to grow.
- Qualifications: Passion for customer service and teamwork; no prior experience needed.
- Other info: Enjoy 31 days holiday, ongoing training, and a supportive, inclusive culture.
The predicted salary is between 10 - 15 £ per hour.
Location: Castle Court Shopping Centre, Unit 4 Shopping Centre, Belfast, United Kingdom, BT1 1DD
Salary: £12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performance
Working Hours: Part time 24 hours across 4 days per week, including weekends on a rotation basis
We’re here to build a network the UK can count on – one that connects people, places and potential. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer’s unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.
Responsibilities:- Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.
- Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services.
- Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting performance goals.
- Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related inquiries, ensuring a resolution is given promptly.
Key qualities include:
- Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.
- Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment.
- Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.
Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most.
We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being.
What We Offer:- A free staff handset + unlimited sim card
- 4.5% employer pension contribution
- Life assurance
- Holiday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)
- A Tastecard membership
- Money to spend with Uber
- Access to discounts across thousands of retailers, activities, gyms, and health clubs with our Perks at Work scheme
- Opportunity to win ‘Three Celebrates’ monthly and annual awards
We believe everyone should have the opportunity to interview for a role that matches their skills. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, please contact your recruiter directly or email jobs@three.co.uk for guidance.
During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
Retail Customer Advisor (Belfast - Castle Court) - 24 hours employer: Three UK
Contact Detail:
Three UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Advisor (Belfast - Castle Court) - 24 hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on VodafoneThree. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and teamwork experience. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show your personality! VodafoneThree is all about authenticity, so don’t be afraid to let your true self shine during the interview. Share your unique experiences and how they’ve shaped your approach to customer service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Customer Advisor (Belfast - Castle Court) - 24 hours
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Customer Advisor role. Highlight your customer service experience and any relevant skills that align with our values at VodafoneThree.
Show Your Passion: We love candidates who are genuinely excited about technology and helping customers. Share examples of how you've gone above and beyond in previous roles to create exceptional experiences for customers.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at Three UK
✨Know Your Stuff
Before the interview, make sure you’re familiar with Three's products and services. This will help you answer questions confidently and show your genuine interest in the role. A little research goes a long way!
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your customer-focused mindset will resonate well with the interviewers, as they value exceptional service.
✨Be a Team Player
Three is all about collaboration, so be ready to discuss how you work within a team. Share stories that demonstrate your ability to contribute positively to a group dynamic and support your colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if it’s the right fit for you.
