At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service in a stylish pub.
- Company: A popular local pub known for its quality food, drinks, and lively atmosphere.
- Benefits: Competitive salary, free meals, 28 days holiday, and career development opportunities.
- Other info: Access to apprenticeships and internal career progression.
- Why this job: Join a passionate team and make a real impact on customer experiences.
- Qualifications: 1 year of experience in hospitality and a passion for customer service.
The predicted salary is between 34500 - 36000 £ per year.
£34,500 to £36,000 (including tronc, overtime and tips) – 1 year experience required.
We are a local pub between east and north London, located opposite Old Street Station. We pride ourselves on fast, efficient service with a quality food and drinks offering and the best Guinness and Sunday roast in town. We love our music and sport and most importantly we love our customers and want to work as hard as possible to ensure they are having the best possible experience.
What We Offer Our Deputy Managers:
- Access to our Career Pathway and development towards GM – the majority of our GM appointments are internal.
- Access to our fully funded apprenticeships and training and development courses.
- 20% discount in all Young's Pubs and Hotels.
- Access to our Share Save Scheme.
- Free Meals.
- 28 days holiday per year.
- Company Pension Scheme.
What we look for in a Deputy Manager:
We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Deputy Manager employer: Three Crowns
Join our vibrant team at a local pub in the heart of London, where we prioritise exceptional customer service and a supportive work culture. As a Deputy Manager, you'll benefit from a clear career pathway towards General Manager roles, fully funded training opportunities, and a generous employee discount scheme. With a focus on personal growth and a passion for hospitality, we ensure that our team members thrive in a dynamic environment that celebrates great food, drinks, and community spirit.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Get to know the pub scene! Spend some time in local pubs, especially ones similar to where you're applying. Chat with staff and customers to understand what makes a great experience. This will help you connect during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees of the pub you're interested in. They can give you insider tips on what the management values and how to stand out as a candidate.
✨Tip Number 3
Show your passion for hospitality! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to exceptional service, which is key for a Deputy Manager.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for hospitality right from the start! In your application, share why you love working in pubs and how you can contribute to creating the best experience for our customers.
Tailor Your CV:Make sure your CV highlights your relevant experience as a Deputy Manager. Focus on your achievements in customer service and team management, and don’t forget to mention any specific skills that align with what we’re looking for!
Craft a Personal Cover Letter:A cover letter is your chance to shine! Use it to tell us about your journey in hospitality, your management style, and how you plan to lead our team to success. Keep it friendly and engaging – we want to get to know you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Three Crowns
✨Know the Pub Inside Out
Before your interview, make sure you know the pub's menu, special offerings, and what makes it unique. Familiarise yourself with their best-selling dishes and drinks, especially the Guinness and Sunday roast. This shows your genuine interest and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experience where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for customers. This is crucial for a Deputy Manager role, so be ready to discuss how you can enhance the customer experience.
✨Demonstrate Leadership Qualities
As a Deputy Manager, you'll need to lead a team effectively. Share specific instances where you've successfully managed a team or trained new staff. Highlight your proactive approach and how you motivate others to achieve their best, as this aligns with what they’re looking for.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about why you love working in pubs and what drives you to succeed in this field. Mention any relevant training or development courses you've taken, as this shows your commitment to growing within the industry.
