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- Tasks: Lead and motivate the pub team while ensuring a fun and efficient environment.
- Company: Join Marston’s, voted Best Pub Employer 2024, where people make pubs.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal.
- Why this job: Be part of a lively atmosphere and grow your career with exciting opportunities.
- Qualifications: Previous experience in a Supervisor or Team Leader role is essential.
- Other info: We celebrate individuality and support your development into management roles.
The predicted salary is between 24000 - 36000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
As Supervisor you’ll:
- Have a natural talent for leading and motivating others, sharing moments of joy with our team and guests.
- Take pride in delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with the wider pub management team to ensure the business runs efficiently and profitably.
- Be responsible for opening and closing, stocking, and cashing up.
- Be a role model for customer service.
- Have the ability to think on the spot and use your initiative.
- Be accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
What you get from us:
- You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards.
- We put our people first, which is why we offer real benefits including: 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Exciting range of high street, online discounts and cashback offers.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Contact Detail:
Three Crowns & Sugar Loaf (3831) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the pub's culture and values. Understanding what makes the pub unique will help you connect with the team and demonstrate your enthusiasm during any informal conversations or interviews.
✨Tip Number 2
Showcase your leadership skills in real-time. If you have the opportunity to visit the pub before applying, observe how the current supervisors interact with their teams and guests. This will give you insights into effective management styles that you can discuss in your application.
✨Tip Number 3
Network with current employees if possible. Engaging with staff members can provide you with insider knowledge about the role and the company culture, which can be invaluable when you’re trying to stand out as a candidate.
✨Tip Number 4
Prepare to discuss specific examples of your past experiences. Think of situations where you successfully led a team or resolved a conflict, as these stories will illustrate your capability to thrive in a busy and fun environment like this pub.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory or team leader roles. Emphasise your ability to lead and motivate others, as well as any specific achievements in customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention why you want to work at Marston’s and how your skills align with their values of creating joyful moments for guests.
Showcase Your Initiative: In your application, provide examples of times when you've had to think on your feet or use your initiative in a busy environment. This will demonstrate your suitability for the fast-paced nature of the role.
Highlight Teamwork Experience: Discuss your experience working within a team and how you’ve contributed to a positive atmosphere. Mention any specific instances where you’ve helped improve team dynamics or guest experiences.
How to prepare for a job interview at Three Crowns & Sugar Loaf (3831)
✨Show Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Share specific examples from your previous roles where you successfully managed a team or resolved conflicts, showcasing your natural talent for leadership.
✨Emphasise Customer Service Experience
Customer service is key in the pub industry. Be prepared to discuss how you've gone above and beyond to ensure guests have a memorable experience. Highlight any relevant achievements or feedback you've received that reflects your commitment to excellent service.
✨Demonstrate Initiative and Problem-Solving
The role requires quick thinking and initiative. Prepare to discuss situations where you've had to think on your feet or make decisions under pressure. This will show your potential employer that you can handle the fast-paced environment of a busy pub.
✨Be Yourself and Show Enthusiasm
The company values personality and authenticity. Don't be afraid to let your true self shine through during the interview. Show enthusiasm for the role and the pub environment, as this will resonate well with the interviewers and reflect the fun atmosphere they promote.
