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- Tasks: Join our Bar and Waiting team to create memorable experiences for guests.
- Company: Be part of Marston's, voted Best Pub Employer at The Publican 2024 Awards.
- Benefits: Enjoy 30% off meals, flexible hours, and a £4.50 meal deal on shift.
- Why this job: Grow your skills in a vibrant atmosphere with diverse teammates and career pathways.
- Qualifications: No experience needed; just bring your passion for great service and teamwork.
- Other info: We celebrate individuality and support your well-being with various resources.
We’re on the lookout for new Bar and Waiting teammates to join our team! New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more.
Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best. As part of our Bar and Waiting team you’ll:
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks.
- Be passionate about providing brilliant customer service.
- Care about the wider team, turning your hand to support wherever needed.
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to grow and develop whilst achieving a long-term career (if that’s what you’re after).
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us: You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Exciting range of high street, online discounts and cashback offers.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Bar and Waiting Staff employer: Three Crowns & Sugar Loaf (3831)
Contact Detail:
Three Crowns & Sugar Loaf (3831) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Staff
✨Tip Number 1
Familiarise yourself with the menu and drinks offered at our pubs. Knowing the ins and outs of what we serve will not only impress during your interview but also help you engage with customers effectively.
✨Tip Number 2
Showcase your enthusiasm for customer service. During any interactions, whether in person or over the phone, express your passion for creating memorable experiences for guests, as this is a key aspect of the role.
✨Tip Number 3
Network with current staff or join hospitality groups online. This can provide insights into the company culture and expectations, plus it might give you a leg up when applying through our website.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to learn. Highlighting your adaptability and eagerness to grow within the role can set you apart from other candidates.
We think you need these skills to ace Bar and Waiting Staff
Some tips for your application 🫡
Understand the Role: Before applying, take some time to understand what being part of the Bar and Waiting team entails. Familiarise yourself with the responsibilities mentioned in the job description, such as creating a welcoming atmosphere and providing excellent customer service.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality. Focus on skills like teamwork, communication, and customer service that are essential for this role. If you have any experience in fast-paced environments, be sure to mention it!
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work in hospitality and how you can contribute to creating memorable experiences for guests. Show your passion for the industry and your willingness to learn.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in the hospitality sector.
How to prepare for a job interview at Three Crowns & Sugar Loaf (3831)
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences you've had in customer service, even if they're not directly related to bars or restaurants. This will demonstrate your eagerness to learn and grow in this role.
✨Know the Menu
Familiarise yourself with the pub's menu before the interview. Being able to discuss specific dishes and drinks shows that you're genuinely interested in the position and ready to engage with customers about what’s on offer.
✨Emphasise Teamwork Skills
Since the role involves working closely with others, highlight your ability to work as part of a team. Share examples of how you've collaborated with colleagues in past roles or during group projects, showcasing your supportive nature.
✨Prepare for Customer Service Scenarios
Think about potential customer service scenarios you might face in the role and how you would handle them. Be ready to discuss how you would deal with difficult customers or ensure a positive experience for guests, as this is crucial in the hospitality sector.
