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- Tasks: Lead a team to ensure accurate and efficient reconciliation processes for clients.
- Company: Thredd is a cutting-edge payments partner, certified by major networks like Mastercard and Visa.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Why this job: Join a forward-thinking company that values client success and offers impactful solutions.
- Qualifications: Experience in the payments industry and strong understanding of reconciliation processes required.
- Other info: Leadership experience is a plus, but not essential; we value passion and potential!
The predicted salary is between 48000 - 72000 £ per year.
Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid and credit transactions annually, supporting consumer and corporation FinTechs, digital banks and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable and scalable technology.
We are looking for a Reconciliation Manager to join our expanding team in London. You will be responsible for supporting our clients in maximising the value of our reconciliation solution as well as ensuring their reconciliation processes are accurate, efficient and compliant with network requirements. The Reconciliation Manager will be the SME on network reconciliation requirements within our payments platform so the role requires a deep understanding of financial reconciliation processes.
What you will be doing as a Reconciliation Manager:
- Acting as the SME for network (Visa and Mastercard) reconciliation, supporting internal and external stakeholders.
- Working with clients to onboard them onto our reconciliation tool, providing guidance on best practices and supporting them in resolving discrepancies.
- Being a senior escalation point for high-priority and client-impacting issues.
- Leading a small reconciliation team.
- Identifying opportunities to enhance reconciliation workflows, leveraging the tools automated solutions to streamline operations and reduce manual effort.
- Liaising with clients to understand their reconciliation needs and providing solutions that improve their experience.
- Gathering client feedback and collaborating with internal teams to drive product improvements that enhance our reconciliation offering.
- Identifying trends in reconciliation issues and proposing improvements to reduce manual effort.
- Supporting the rollout of new reconciliation features by testing and validating updates before deployment.
What you will bring to the Reconciliation Manager position:
- Background working in the payments industry.
- Deep understanding of network reconciliation (Visa and Mastercard).
- Familiarity with Visa and Mastercard reconciliation standards and network fees.
- Strong understanding of authorisation, presentment flows and reconciliation logic.
- Strong client-facing skills, with the ability to explain complex reconciliation concepts.
- The ability to work with cross-functional teams, including product, operations and engineering.
- Leadership experience would be desirable but not essential.
- Experience in chargebacks and dispute resolution would be desirable.
- Experience working with Discover and AMEX reconciliation methods would be desirable.
Reconciliation Manager employer: Thredd
Contact Detail:
Thredd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reconciliation Manager
✨Tip Number 1
Familiarise yourself with the specific reconciliation processes used by Visa and Mastercard. Understanding their standards and network fees will give you a significant edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the payments industry, especially those who have experience with reconciliation. Engaging in conversations can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with chargebacks and dispute resolution, as these are desirable skills for the role. Having concrete examples ready will demonstrate your expertise and problem-solving abilities.
✨Tip Number 4
Showcase your leadership skills, even if you don't have formal experience. Highlight instances where you've led projects or teams, as this will resonate well with the hiring managers looking for a Reconciliation Manager.
We think you need these skills to ace Reconciliation Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Reconciliation Manager position. Familiarise yourself with network reconciliation processes, especially those related to Visa and Mastercard.
Tailor Your CV: Customise your CV to highlight relevant experience in the payments industry, particularly any roles that involved financial reconciliation or client-facing responsibilities. Use specific examples to demonstrate your understanding of reconciliation workflows and standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your expertise in reconciliation processes and your ability to support clients effectively. Mention your familiarity with Visa and Mastercard standards and how you can contribute to enhancing reconciliation workflows.
Highlight Leadership Skills: If you have leadership experience, be sure to emphasise it in your application. Discuss any previous roles where you led a team or managed projects, as this will be valuable for the Reconciliation Manager position.
How to prepare for a job interview at Thredd
✨Understand the Payments Landscape
Make sure you have a solid grasp of the payments industry, especially regarding Visa and Mastercard reconciliation processes. Familiarise yourself with their standards and network fees, as this knowledge will be crucial during your interview.
✨Showcase Your Client-Facing Skills
Prepare to discuss your experience in client interactions. Be ready to explain how you've successfully communicated complex reconciliation concepts to clients in the past, as strong client-facing skills are essential for this role.
✨Demonstrate Leadership Potential
Even if you don't have formal leadership experience, think of examples where you've taken initiative or led a project. Highlighting your ability to guide a team or support colleagues will show that you're ready for the responsibilities of a Reconciliation Manager.
✨Prepare for Problem-Solving Scenarios
Anticipate questions about how you've handled discrepancies or high-priority issues in the past. Be prepared to discuss specific examples where you identified trends in reconciliation problems and proposed effective solutions.
