At a Glance
- Tasks: Design and deliver training programmes for onsite staff and internal teams.
- Company: Join ThreatSpike, a fast-growing IT company redefining service delivery.
- Benefits: Competitive salary, hybrid work, and career development opportunities.
- Other info: Be part of a supportive team with excellent growth potential.
- Why this job: Make a real impact in a dynamic environment while developing people.
- Qualifications: Strong communication skills and a passion for personnel development.
The predicted salary is between 30000 - 40000 £ per year.
Job Title
Learning and Development Coordinator
Salary Range
Location
- London, Mayfair (Hybrid)
- About Threat
Spike
At Threat Spike, we believe that every company, no matter its size, should have access to world-class IT.
Our mission is to redefine how IT is delivered, making it effortless, effective, and scalable without the usual barriers of budget, expertise, or team size.
Threat Spike has been protecting a vast global customer base for over 14 years, using technology developed in house, coupled with a world class managed service team.
In the last year, we have turned our attention to managed IT, an area which many companies still struggle with due to low quality solutions and poor service being provided by the conventional IT service providers.
Following Series A funding last year, Threat Spike is growing fast.
This is a rare opportunity to join at a pivotal moment.
We look for high-potential individuals who want to push themselves, take ownership, and make a real impact.
If you're ambitious, thrive in fast-moving environments, and want to be part of a company where your work directly fuels growth, this is the place for you.
The role
We are looking for a Learning and Development Coordinator to join our People team.
This is a newly created role that sits at the intersection of client delivery and internal people development.
You’ll work closely with our Head of People to design, coordinate, and deliver training programmes for our onsite Operations team, who work within premier client environments, as well as supporting internal L&D initiatives for the Threat Spike team and managers across the business globally.
What you’ll be doing
- Client & Onsite training
- Create and implement training schemes for onsite staff in high-end hospitality settings, focusing on operational compliance, conduct, etiquette, and service excellence.
- Lead and facilitate routine training/workshop sessions for various teams regularly, demonstrating confidence in presenting in person across multiple internal and external sites.
- Produce training resources that uphold client standards, including site-specific protocols, attire guidelines, and guest engagement procedures.
- Manage induction and onboarding materials for new and existing onsite personnel to ensure full readiness and confidence prior to their assignment.
- Partner with the operations and client teams to maintain the relevance of training content in line with evolving client needs.
- Internal Learning and Development
- Facilitate the implementation of learning programs for internal teams, including both staff and leadership.
- Work in partnership with the Head of People and Department Heads to develop and maintain an extensive library of educational materials and resources, in areas such as public speaking and sales training for new joiners.
- Suggest and implement educational initiatives to address identified organisational needs.
- Monitor the progress of training modules and provide administrative backing for L&D projects.
What we’re looking for
- An interest in developing people and building training content from scratch.
- Excellent facilitation and communication skills, with confidence in group presentations and content development.
- Highly organised with strong attention to detail and the capacity to oversee various programs simultaneously.
- Passion for personnel development and creating original training materials.
- Effective collaborator capable of working across both external and internal departments.
- Nice to Have
- Exposure to hospitality, facilities, or service - environment friendly.
- Keen interest in the IT industry.
- Familiarity with Learning and Development tools or platforms.
- CIPD qualification or working towards one.
What you get
- Competitive salary, dependent on experience.
- Hybrid working options.
- Opportunity to build and shape Learning and Development at a fast-growing IT company.
- Work with a collaborative, supportive team in a high-impact role.
- Career development and growth opportunities as the company scales.
- Standard benefits package (pension, holiday allowance, etc.)
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Learning and Development Coordinator
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like ThreatSpike looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
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✨Apply Directly Via Company Websites
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We think you need these skills to ace Learning and Development Coordinator
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at ThreatSpike, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of ThreatSpike and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at ThreatSpike
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that ThreatSpike might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at ThreatSpike.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
