Senior Enterprise CSM: Strategic Growth & Retention

Senior Enterprise CSM: Strategic Growth & Retention

Full-Time 49500 - 60500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead strategic relationships and guide enterprise clients to maximise their success.
  • Company: Join ThreatModeler, a leader in customer success and innovation.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Dynamic team environment with a focus on collaboration and data-driven results.
  • Why this job: Be a trusted advisor and make a real impact on client success.
  • Qualifications: Experience in customer success management and strong relationship-building skills.

The predicted salary is between 49500 - 60500 Β£ per year.

Threat Modeler is seeking a Senior Customer Success Manager to lead strategic relationships with our enterprise clients in the London area.

You will act as a trusted advisor, align success metrics with business goals, and guide onboarding, adoption, and renewal strategies to maximize value.

You will collaborate with Sales, Product, Onboarding, Solution Architects, and Support to deliver a white-glove, data-driven customer experience.

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Senior Enterprise CSM: Strategic Growth & Retention employer: ThreatModeler

At ThreatModeler Software Inc., we pride ourselves on being an exceptional employer that champions remote work flexibility and prioritises employee growth. Our collaborative culture fosters innovation and encourages professional development, ensuring that our team members thrive while making a meaningful impact in customer success and adoption.

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Contact Details:

ThreatModeler Recruitment Team

We think you need these skills to ace Senior Enterprise CSM: Strategic Growth & Retention

Customer Relationship Management
Strategic Planning
Onboarding Strategies
Adoption Strategies
Renewal Strategies
Data-Driven Decision Making
Collaboration Skills