Revenue Systems Administrator

About The Company

ThreatModeler Software Inc. is industry’s #1 automated Threat modeling platform. The successful team members will initially support our services clients, where ThreatModeler was awarded a single or multi-year competitive contract. The effort is to perform client implementations, ranging from gathering client requirements for Threat modeling services and rolling out ThreatModeler’s platform across the enterprise.

About The Company

ThreatModeler Software Inc. is industry’s #1 automated Threat modeling platform. The successful team members will initially support our services clients, where ThreatModeler was awarded a single or multi-year competitive contract. The effort is to perform client implementations, ranging from gathering client requirements for Threat modeling services and rolling out ThreatModeler’s platform across the enterprise.

Reports to:

Director of Revenue Operations

Team:

Revenue Operations

Location:

UK - Remote (Belfast Preferred) - Working Hours 12:00 - 20:00 UK Time

Role:

Full time - Permanent

Purpose of the Role

We are seeking a Revenue Systems Administrator to manage, optimize, and support the technology platforms that enable our GTM organizations. This role will serve as a key owner of our Salesforce environment while also managing and supporting additional revenue technology platforms, including Gong, ChurnZero, and other business-critical applications. The ideal candidate is a hands‑on systems professional who understands how technology, data, and business processes work together. They will partner closely with Revenue Operations, Sales, Customer Success, Finance, and other cross‑functional teams to ensure our systems are reliable, scalable, well‑integrated, and aligned to business needs.

Responsibilities

Salesforce Administration

• Serve as the primary administrator and subject‑matter expert for Salesforce.
• Manage users, roles, profiles, permissions, fields, objects, workflows, flows, reports, dashboards, and data.
• Maintain data quality, governance, and system integrity.
• Build and optimize Salesforce functionality to support evolving business processes.
• Troubleshoot issues and provide timely support to users.
• Manage Salesforce releases, enhancements, testing, and documentation.
• Identify opportunities to automate manual processes and improve operational efficiency.

Revenue Technology Management

• Administer and support revenue and customer technology platforms, including Gong, ChurnZero, and other integrated applications.
• Manage user access, configurations, integrations, workflows, and data synchronization.
• Monitor system performance and proactively identify and resolve issues.
• Partner with vendors and internal IT teams on technical issues and platform enhancements.
• Evaluate new functionality and recommend improvements that increase adoption and productivity.

Systems & Process Optimization

• Partner with Revenue Operations leadership to translate business requirements into scalable system solutions.
• Document system processes, configurations, and governance standards.
• Support integrations between Salesforce and other business systems.
• Help establish consistent processes and data standards across Sales, Customer Success, and Revenue Operations.
• Identify opportunities to reduce manual work through automation and improved system design.

Reporting & Data

• Support the development and maintenance of reports, dashboards, and operational data used by Revenue Operations and leadership.
• Ensure data accuracy and consistency across revenue systems.
• Troubleshoot data and integration issues that impact forecasting, reporting, renewals, customer management, and business operations.

Requirements

Essential Skills

• Strong hands‑on Salesforce administration and configuration skills.
• Strong analytical and problem‑solving skills with the ability to troubleshoot system, integration, and data issues.
• Ability to translate business requirements into practical, scalable system solutions.
• Strong understanding of data quality, system integrations, automation, and process improvement.
• Excellent communication and stakeholder‑management skills.
• Highly organized, proactive, and able to manage multiple priorities independently.
• Strong customer‑service mindset and attention to detail.
• Ability to collaborate effectively with teams across the UK and US and provide support during 12:00-20:00 UK time.

Desired Experience

• 3-5+ years of hands‑on Salesforce administration experience.
• Strong understanding of Salesforce architecture, configuration, objects, workflows/Flow, permissions, reporting, and data management.
• Salesforce Administrator certification.
• Experience administering or supporting additional business technology platforms such as Gong, ChurnZero, HubSpot, Outreach, ZoomInfo, or similar revenue/customer platforms.
• Experience managing system integrations and troubleshooting data synchronization issues.
• Strong analytical and problem‑solving skills.
• Ability to translate business requirements into practical technology solutions.
• Strong attention to detail and commitment to data quality.
• Excellent communication and stakeholder‑management skills.
• Ability to work independently while collaborating with teams across the UK, Spain, India and US.

Preferred Experience

• Experience working within a SaaS, technology, or B2B organization.
• Additional Salesforce certifications such as Advanced Administrator or Platform App Builder.
• Experience with Salesforce automation, Flow, APIs, and third‑party integrations.
• Experience supporting Sales, Customer Success, Renewals, or Revenue Operations teams.
• Experience working with a globally distributed organization.

Person Requirements

• Patient and active listener.
• Passion for helping customers.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Highly organized and able to multitask.

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