At a Glance
- Tasks: Drive luxury sales and build personal relationships with clients for a unique shopping experience.
- Company: Join Threads, a pioneering luxury fashion personal shopping business in Tech City.
- Benefits: Competitive salary, commission structure, flexible working, and extensive employee perks.
- Other info: Hybrid role with 2-3 days in the office and opportunities for career development.
- Why this job: Be part of the future of luxury retail and inspire clients globally.
- Qualifications: Experience in personal shopping or luxury retail with a strong client network.
The predicted salary is between 20000 - 36000 € per year.
Reporting to our Personal Shopping Managers, our Personal Shoppers will drive the sale of luxury items to a global clientele by being the first port of call for all customer requests.
You will build, maintain and develop important relationships with your clients to provide the most personal luxury shopping experience possible.
You are expected to have a client book of regular and loyal clients which you will continue to build and develop.
As well as your base salary, you will also receive a great commission structure plus bonus. We also have a great Shopper Program for your career development which will allow you to level up as you hit your targets.
Salary for this role can start from £25k base in our Style Concierge team and go up to £40-45k base for a seasoned Personal Shopper. This is in line with our Shopper programme. This is a base salary, not including our amazing commission packages which would be on top and almost double your earnings!
This role and the team are hybrid based out of Telephone House in Shoreditch, London. This role does have in-office expectations because of how we operate as a team and business, and although we\'re really open to what those are and how they work, this team does require 2-3 days a week together in the office.
We regret that we are not open to fully remote applications right now for this reason, but what we can offer is a flexible working approach which can be discussed per role and a host of team cultural activities and treats in our office.
You Will:
- Talk directly with clients through chat-based media to receive product requests and confirm sales whilst identifying key industry partnership opportunities and introduce these to Threads
- Build and own your own personal client book whilst holding personal shopping appointments domestically and internationally (if required)
- Connect directly with clients through chat-based media to inspire fashion styling, receive inquiries and sell desired items, researching, sourcing and finding product to satisfy your clients requests and needs
- Analyse client profiles and implement strategy to develop sales year-on-year managing towards annual and monthly sales portfolio targets
- Work close with the internal departments that improve the overall customer journey (social, brand partnerships, sourcing, creative, dispatch and finance)
You Have:
- Years of experience in Personal Shopping (ideally) or Luxury Retail Sales, with an established clientele network
- Motivated by personal sales targets and enjoys exceeding them with an analytical approach
- Deep product and brand awareness with strong sales knowledge
- Experience with luxury good and high net worth client base with a customer first approach
- Social Media knowledge and confident learning new platforms
- Ability to be flexible and agile in your working approach (We are a business driven by client demand which means we are often pivoting or reacting last minute to meet the needs of our UHNW clients.)
Our Benefits and Perks:
- Vitality at Work + Private Medical Insurance plans
- Employee Assistance Programme
- Denplan
- Eyecare Vouchers
- Pension
- Staff discounts
- Enhanced Parent Program + Parental Leave
- The Inclusive Threads DE& I Program
- 25 Days Holiday
- Paid sick leave
- Flexible working
- Long service awards
- Mentorship & Coaching
- 12 weeks Leadership programme
About Threads:
Want to help build the future of luxury fashion commerce? If so, you\'ve come to the right place.
Threads is a creative, luxury fashion personal shopping and commerce business. Through social and chat-based media, we inspire our international client base to discover the rarest luxury items. We then search the globe to procure them for our clients; this is the future of retail.
Threads is in Tech City\'s Future Fifty programme which recognises some of the UK\'s growing businesses, pioneering the best luxury shopping experience in the world!
We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Equity in selection practices
Threads practise equity in selection through targeting less represented talent pools, and offering access to development and support in interviews. We do this because we want to provide less represented groups with access to opportunities, and us, access to great people. All candidate offers are decided on the basis of qualifications, merit, and business need. If we have two candidates at the final stage, we choose the best candidate for the job.
We are a Disability Confident Employer, and have committed to the recruitment and continued employment of people with disabilities. We are working towards improved employment practices to ensure those with disabilities receive full and fair consideration for all types of vacancies as well as for training, career development and promotion. Our goal is to be recognised as an employer providing employment opportunities for people with disabilities.
Personal Shopper, UK (Mid-Senior Levels) in City of London employer: THREADS
Threads is an exceptional employer, offering a dynamic work environment in the heart of Shoreditch, London, where creativity meets luxury retail. With a strong focus on employee growth through our Shopper Program and a flexible working approach, we ensure that our Personal Shoppers not only thrive in their roles but also enjoy a range of benefits including private medical insurance, generous holiday allowances, and mentorship opportunities. Join us to be part of a pioneering team that is redefining the luxury shopping experience for a global clientele.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Shopper, UK (Mid-Senior Levels) in City of London
✨Tip Number 1
Network like a pro! Reach out to your existing connections in the luxury retail space and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you directly to hiring managers.
✨Tip Number 2
Show off your personality! When you get the chance to chat with potential employers, let your passion for luxury shopping shine through. Share stories about your experiences with clients and how you've gone above and beyond to meet their needs.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest in working with them. Tailor your message to highlight how your skills align with their values and goals.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you nail that interview. Plus, applying through our site gives you a better chance of being noticed by our team. So, what are you waiting for? Get applying!
We think you need these skills to ace Personal Shopper, UK (Mid-Senior Levels) in City of London
Some tips for your application 🫡
Show Your Passion for Luxury:When writing your application, let your love for luxury items shine through! Share experiences that highlight your enthusiasm for personal shopping and how you’ve built relationships with clients in the past.
Tailor Your Application:Make sure to customise your application to reflect the job description. Use keywords from the listing, like 'client book' and 'luxury shopping experience', to show that you understand what we’re looking for.
Highlight Your Sales Achievements:Don’t be shy about showcasing your sales successes! Include specific examples of how you’ve exceeded targets or developed a loyal client base. Numbers speak volumes, so if you can, quantify your achievements.
Keep It Professional Yet Personal:While we love a friendly tone, remember to keep it professional. Balance your personality with professionalism to make a great impression. And don’t forget to apply through our website for the best chance!
How to prepare for a job interview at THREADS
✨Know Your Luxury Brands
Before the interview, brush up on your knowledge of luxury brands and their latest collections. Being able to discuss specific products and trends will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your Client Relationship Skills
Prepare examples of how you've built and maintained client relationships in the past. Highlight any strategies you've used to develop a loyal clientele, as this is crucial for the Personal Shopper role.
✨Demonstrate Flexibility and Agility
Be ready to discuss how you've adapted to changing client demands or market trends. This role requires a flexible approach, so sharing relevant experiences will demonstrate that you're a good fit for their dynamic environment.
✨Engage with Social Media Knowledge
Familiarise yourself with social media platforms and how they can be leveraged in personal shopping. Discussing your understanding of these tools will show that you're equipped to engage with clients effectively through chat-based media.
