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- Tasks: Deliver expert tailoring advice and outstanding customer service in a fast-paced retail environment.
- Company: Join Threadology London Ltd., a premium tailoring brand within a leading department store group.
- Benefits: Competitive salary, commission, on-the-job training, and career progression opportunities.
- Other info: Dynamic team environment with a focus on personal growth and development.
- Why this job: Be a brand ambassador and make a real impact in the world of menswear.
- Qualifications: Passion for menswear and previous retail experience preferred.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for an enthusiastic and customer-focused Sales Advisor to join our Men's Tailoring Concession at Frasers. You'll be a brand ambassador, delivering expert tailoring advice, styling support, and first-class customer service in a fast-paced, high-volume retail environment.
This is your chance to join Threadology London Ltd., a premium tailoring company within the UK's leading department store group, where your product knowledge, passion for menswear, and sales skills will directly impact business growth.
Benefits
- Competitive salary plus commission
- On-the-job training and development in tailoring and customer service
- Career progression opportunities within Threadology London Ltd.
- Be part of a dynamic, passionate team in a high-profile retail environment
- Annual clothing allowance
- Pension scheme
Responsibilities
- Deliver outstanding customer service, offering expert advice on suits, jackets, trousers, shirts, and formalwear.
- Conduct measurements and fittings, providing recommendations for the perfect fit.
- Drive sales performance, upselling and cross-selling to maximise revenue.
- Maintain high visual standards and ensure the concession always reflects brand quality.
- Support stock management, including replenishment, size checks, and maintaining stock integrity.
- Actively contribute to team targets and KPIs, including conversion, UPT, and average transaction value.
- Stay up-to-date with product knowledge, trends, and tailoring techniques.
- Uphold Frasers' and Threadology's standards, processes, and operational policies.
Values
- Think Without Limits - Move fast, be bold, and bring the team with you.
- Own It and Back Yourself - Take responsibility, master the basics, and drive results.
- Be Relevant - Stay connected to our people, our partners, and the planet.
Qualifications
- Passion for menswear, tailoring, and premium customer service.
- Previous experience in retail, concessions, or high street/premium fashion - tailoring experience preferred.
- Strong selling and influencing skills, with a track record of achieving targets.
- Excellent communication and interpersonal skills.
- Confident working in a fast-paced, KPI-driven environment.
- Highly organised, self-motivated, and a team player.
- Flexible to work weekends, evenings, and peak trading periods.
Sales Advisor - Men's Tailoring Concession in Peterborough employer: Threadology
Contact Detail:
Threadology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Men's Tailoring Concession in Peterborough
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Threadology London Ltd.'s products and values. This way, when you walk into that interview, you can show off your passion for menswear and tailoring, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your sales pitch! Think about how you would upsell or cross-sell products in a real-life scenario. Role-playing with a friend can help you feel more confident and ready to drive those sales performance targets when it counts.
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you've delivered outstanding service in the past. Whether it's handling difficult customers or going the extra mile, these stories will demonstrate your ability to thrive in a fast-paced retail environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and ready to join our dynamic team at Threadology London Ltd. So, get your application in ASAP!
We think you need these skills to ace Sales Advisor - Men's Tailoring Concession in Peterborough
Some tips for your application 🫡
Show Your Passion for Menswear: When writing your application, let your love for menswear shine through! Share any personal experiences or insights you have about tailoring and how it connects to your style. We want to see that you're genuinely excited about the role.
Highlight Relevant Experience: Make sure to mention any previous retail or tailoring experience you've had. If you've worked in a fast-paced environment before, give us the details! This helps us see how you'd fit into our dynamic team at Threadology London Ltd.
Be Customer-Focused: Since this role is all about delivering top-notch customer service, include examples of how you've gone above and beyond for customers in the past. We love candidates who can demonstrate their commitment to providing an exceptional shopping experience!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you'll be one step closer to joining our passionate team. Don’t wait too long, as vacancies may close early!
How to prepare for a job interview at Threadology
✨Know Your Menswear
Brush up on your knowledge of menswear, especially tailoring. Be ready to discuss different styles, fabrics, and fits. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in the past. Think about situations where you went above and beyond to help a customer, as this is crucial for a Sales Advisor role.
✨Demonstrate Your Sales Savvy
Be ready to talk about your sales achievements and how you've met or exceeded targets. Use specific numbers or examples to illustrate your success in upselling and cross-selling.
✨Embrace the Brand Values
Familiarise yourself with Threadology's values: Think Without Limits, Own It and Back Yourself, and Be Relevant. Prepare to discuss how you embody these values in your work and how they align with your personal approach.