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For Companies At a Glance
- Tasks: Manage daily hotel operations and ensure exceptional guest experiences.
- Company: Join Monkey Island Estate, a stunning luxury hotel on a private island in Berkshire.
- Benefits: Enjoy service charge bonuses, generous holidays, and exclusive perks like spa passes.
- Why this job: Be part of a detail-oriented team that values your growth and wellbeing.
- Qualifications: No specific qualifications required; just a passion for hospitality and guest service.
- Other info: Only applicants eligible to work in the UK will be considered.
The predicted salary is between 30000 - 42000 £ per year.
Monkey Island Estate is a hidden gem in the gorgeous Berkshire Countryside. A beautiful private island on the river Thames, it consists of three stunning residences and 41 bedrooms. This lovingly restored property is in the picturesque village of Bray, close to Windsor, Slough & Maidenhead. Hard to believe that this tranquil location is less than 25 miles from the centre of London.
Our Culture
At Monkey Island Estate, we pride ourselves on our dedicated, detail-oriented, and guest-focused culture. We believe that the little things make a big difference. From the meticulous preparation of our event spaces to the personalized touches in our guest rooms, every detail is carefully considered to create a seamless and luxurious experience.
Top Benefits to work at Monkey Island Estate
- Service Charge: Benefit from a share of the service charge, boosting your earnings.
- Incentive Payments: Earn additional payments for exceptional service, recognizing your outstanding contributions.
- Referral Bonus: Earn a £500 referral fee when you recommend someone to work with us.
- Generous Holiday Allowance increase with length of service: Start with 5.6 weeks, increasing by one week with 5 years’ service (including bank holidays).
- Recognition Programs: We celebrate positive contributions that align with our company values.
- Career Investment: Grow with our Hospitality Apprentice programs and career progression plans.
- Learning and Development: Access our Digital Learning platform and various courses to enhance your knowledge and skills.
- Financial Wellbeing: Enjoy lifestyle savings and discounts from over 1,200 retailers.
- Health and Wellbeing: Benefit from our interactive health and wellbeing platform and Employee Assistance Program.
- Healthcare Package: Take advantage of our Health Care cash plan benefits, including 24-hour access to a GP.
- Future Planning: Secure your future with our Pension scheme.
- Exclusive YTL Perks: Receive complimentary passes to the Thermae Bath Spa.
About YTL Hotels
YTL Hotels is a renowned hospitality brand committed to creating unique and memorable experiences for guests around the world. With a diverse portfolio of luxury hotels, resorts, and bespoke properties, YTL Hotels offers unparalleled service and exceptional accommodations.
Our Philosophy
At YTL Hotels, our brand promise of "Treasured Places, Treasured Moments" reflects our dedication to providing guests with unforgettable experiences. We believe in transcending traditional notions of luxury by focusing on creating meaningful and enriching journeys for our guests.
Join us and be part of a team that values your growth, wellbeing, and contributions. Apply today and start enjoying these fantastic benefits!
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
Hotel Duty Manager employer: Threadneedles Hotel
Contact Detail:
Threadneedles Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Duty Manager
✨Tip Number 1
Familiarise yourself with the unique offerings of Monkey Island Estate. Understanding the specific services and experiences they provide will help you demonstrate your enthusiasm and knowledge during any interviews.
✨Tip Number 2
Network with current or former employees of YTL Hotels. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Showcase your customer service skills in any interactions you have with the company. Since the role is guest-focused, demonstrating a genuine passion for hospitality can set you apart from other candidates.
✨Tip Number 4
Research the latest trends in luxury hospitality. Being knowledgeable about current industry standards and innovations can help you engage in meaningful conversations during interviews and show your commitment to the field.
We think you need these skills to ace Hotel Duty Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Monkey Island Estate's values and culture. Highlight your alignment with their guest-focused approach and attention to detail in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality management. Emphasise any previous roles where you demonstrated leadership, customer service excellence, and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the luxury hotel environment. Mention specific examples of how you've contributed to guest satisfaction in past roles.
Highlight Relevant Skills: In your application, focus on skills that are crucial for a Hotel Duty Manager, such as problem-solving, communication, and team management. Provide examples of how you've successfully used these skills in previous positions.
How to prepare for a job interview at Threadneedles Hotel
✨Understand the Company Culture
Before your interview, take some time to research Monkey Island Estate and its values. Familiarise yourself with their guest-focused culture and how they pride themselves on attention to detail. This will help you align your answers with their expectations.
✨Showcase Your Customer Service Skills
As a Hotel Duty Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlighting these moments will demonstrate your commitment to creating memorable experiences.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of specific instances where you successfully managed conflicts or improved guest satisfaction, as this will showcase your capability in a real-world context.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the role and the company. Inquire about their approach to staff development or how they celebrate employee contributions. This shows your genuine interest in the position and the company.
